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No, lying to get annual subscriptions is unethical and can damage trust with clients.
It is unethical to lie to clients in order to secure subscriptions.
Building trust with clients is crucial for long-term relationships.
Honesty and transparency are key values in the role of a Relationship Manager.
No, it is not appropriate to accuse customers in order to serve them.
Accusing customers can damage the relationship and trust between the customer and the company.
It is important to approach customer issues with empathy and understanding.
Focus on finding solutions and addressing concerns rather than accusing customers.
Accusing customers can lead to negative reviews and reputation damage for the company.
Provide excellen...
I applied via Indeed and was interviewed before Oct 2023. There was 1 interview round.
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Proficient in using CRM systems and ticketing platforms
Ability to remain calm and professional in high-pressure situations
Received multiple awards for excellent customer service
Top trending discussions
Yes, I have experience handling vendor payments and can address the situation effectively.
I have experience in managing vendor relationships and ensuring timely payments.
I would first investigate the reason for the missed payment, whether it was an oversight or a dispute with the vendor.
I would communicate with the vendor to explain the situation and work towards a resolution, such as negotiating a new payment schedule...
Identifying the root cause of supply not done involves analyzing processes, communication, and potential obstacles.
Review the supply chain process from start to finish to identify any bottlenecks or inefficiencies
Communicate with team members involved in the supply process to gather information on any issues or challenges faced
Check for any external factors such as supplier delays or transportation issues that may be c...
I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.
How to maintain the store ? And How remove the bad stock?
Maintaining the store involves ensuring cleanliness, organization, inventory management, and customer satisfaction.
Regularly clean and organize the store to create a welcoming environment for customers
Implement efficient inventory management practices to avoid stockouts and overstocking
Train and motivate staff to provide excellent customer service
Monitor sales trends and adjust product displays accordingly
Regularly ins...
To remove bad stock, conduct regular inventory audits, identify slow-moving items, negotiate with suppliers for returns or exchanges, and implement a clearance sale strategy.
Conduct regular inventory audits to identify bad stock
Identify slow-moving items and take necessary actions
Negotiate with suppliers for returns or exchanges
Implement a clearance sale strategy to move out bad stock quickly
I applied via Instahyre and was interviewed in May 2024. There were 2 interview rounds.
Asked to write different SQL queries.
1. Moving average of lf previous 10 days
2. For a data which records in and out time of an employee. How many employees were present in the office at a given time
3. A/B testing vs pre-post testing
1. Had to come up with a method to give a score to each user based on FRM(frequency, recency, monetory)
2. Guesstimate: how many burgers does McD sells in a day
I applied via Referral and was interviewed in Apr 2024. There were 2 interview rounds.
Iterative solution using a stack to perform postorder traversal.
Use a stack to simulate the recursive call stack.
Push nodes in the order of right, left, root.
Pop nodes from stack and add to result array.
Repeat until stack is empty.
Design a messaging app like WhatsApp with one-to-one, group messaging, and read receipts functionalities.
Use a relational database to store user information, messages, and group memberships.
Create tables for users, messages, groups, and group memberships.
Include columns for message content, sender, receiver, timestamp, and read status.
Implement a feature to mark messages as read with read receipts.
Use indexes for effic
I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.
Setting up a Dark Store involves converting a retail store into a fulfillment center for online orders.
Select a suitable location for the Dark Store, preferably in a centralized area with good access to transportation.
Optimize the layout of the store for efficient picking, packing, and shipping of orders.
Implement inventory management systems to track stock levels accurately and prevent stockouts.
Train staff on order f...
Joins combine data from two or more tables based on a related column.
Joins are used to retrieve data from multiple tables based on a related column
Common types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN
Example: SELECT * FROM table1 INNER JOIN table2 ON table1.id = table2.id
The order of execution in a query determines the sequence in which operations are performed.
1. The order of execution in a query typically follows the sequence: FROM, WHERE, GROUP BY, HAVING, SELECT, ORDER BY.
2. The FROM clause specifies the tables involved in the query.
3. The WHERE clause filters the rows based on specified conditions.
4. The GROUP BY clause groups the rows that have the same values into summary rows.
5...
Group By is used to aggregate data based on a specific column, while Distinct is used to remove duplicate rows from a result set.
Group By is used with aggregate functions like COUNT, SUM, AVG, etc.
Distinct is used to retrieve unique values from a column or set of columns.
Group By can be used to group data based on multiple columns, while Distinct operates on individual columns only.
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
Binary search to find the closest element in a sorted array
Implement binary search to find the target element in the array
Keep track of the closest element found so far while searching
Update the closest element if a closer one is found during the search
Low level design for an online e-commerce website involves designing the architecture and components of the website.
Identify the main components such as user interface, database, payment gateway, product catalog, etc.
Design the database schema to store user information, product details, orders, etc.
Implement user authentication and authorization mechanisms for secure access.
Integrate payment gateway for processing tran...
I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.
1 hour duration, a game somuation LLD question was asked
based on 3 interviews
Interview experience
based on 18 reviews
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Graphic Designer
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Relationship Manager
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Key Account Manager
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Field Executive
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Sales Leader
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