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BrandSTIK Solutions

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4.0

based on 30 Reviews

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BrandSTIK Solutions Customer Support Executive Interview Questions and Answers

Updated 12 Feb 2025

BrandSTIK Solutions Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. About self and work experience
    • Add your answer

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Interview Tips & Stories
4d
lemonysmith
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Infosys
How to Get Interviews Despite a 3-Month Notice Period?
I am currently working at Infosys and have a three-month notice period. I feel that mentioning this is affecting my chances of getting interview calls. How can I get interviews scheduled despite this? Any tips or strategies would be helpful!
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Support Executive Interview Questions & Answers

Smart Call Center Solutions user image Debjoy Sarkar

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself your working experience communication skills
    • Add your answer

Customer Service Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 8 Jan 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Raushan Mehta

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of experiance you have
    • Add your answer

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 23 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshor...

    • Answered by AI
    Add your answer
  • Q3. Why you need this job?
    • Add your answer
  • Q4. Will you be able to reach in time?
  • Ans. 

    Yes, I am confident in my ability to reach in time for any customer care related issues.

    • I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.

    • I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.

    • I have a track record of meeting deadlines and responding promptly to customer inquiries.

    • I am committed to providing excellent customer se...

    • Answered by AI
    Add your answer
  • Q5. R u a fresher candidate or experienced one?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Smart Call Center Solutions Customer Care Executive interview:
  • Bpo Operations
  • Inbound Calls
  • Outbound calls
Interview preparation tips for other job seekers - Answer hr questions very confidently and ensure to speak in English fluently...

Customer Service Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 20 Oct 2022

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Santosh Shaw

posted on 15 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How many years of Experiance
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years.

    • I have experience handling customer queries and complaints.

    • I have developed strong communication and problem-solving skills in my 5 years of experience.

    • Answered by AI
    Add your answer
More about working at BrandSTIK Solutions

BrandSTIK Solutions Interview FAQs

How many rounds are there in BrandSTIK Solutions Customer Support Executive interview?
BrandSTIK Solutions interview process usually has 1 rounds. The most common rounds in the BrandSTIK Solutions interview process are HR.

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BrandSTIK Solutions Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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BrandSTIK Solutions Customer Support Executive Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

4.5

Salary

4.0

Job security

4.5

Company culture

4.0

Promotions

4.5

Work satisfaction

Explore 2 Reviews and Ratings
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