Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

BPOTree Consulting Services

Compare button icon Compare button icon Compare
4.6

based on 2 Reviews

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.

Filter interviews by

BPOTree Consulting Services Customer Care Executive Interview Questions and Answers

Updated 21 Nov 2023

BPOTree Consulting Services Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 21 Nov 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Myself introduction
  • Ans. Good morning sir It's my bleasure to introduce myself to you. My name is Tejaswini Subhash patil. l am from nagaradale. I have completed my bachelor degree from Y.c.college halkarni. My strength are I am self motivating person and I have strong communication skill also my short term goal is to get a job in reputed company and long term goal in aachieve a good position like yours. My hobbies are reading books & movie.
    • Answered Anonymously
    Add your answer
  • Q2. Why should we hire you ?
    • Add your answer
  • Q3. If you hire me, it will be great platform be showcase my skills, the goals I set. lensure to comple them within stipulated time
    • Add your answer
  • Q4. My introduction
    • Add your answer

Interview Preparation Tips

Topics to prepare for BPOTree Consulting Services Customer Care Executive interview:
  • Economics
  • Lotus Notes
Interview preparation tips for other job seekers - Good

Top trending discussions

View All
Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about BPOTree Consulting Services?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing exceptional customer service.

    • Over 5 years of experience in customer service roles

    • Skilled in resolving customer complaints and issues

    • Excellent communication and interpersonal skills

    • Proficient in using CRM software and handling customer inquiries

    • Received multiple awards for outstanding customer satisfaction ratings

    • Answered by AI
    Add your answer
  • Q2. Why should I hire you
  • Ans. 

    I have a strong background in customer service and problem-solving skills, which will enable me to effectively support sellers.

    • I have previous experience in customer service roles where I successfully resolved issues and provided excellent support.

    • I am highly organized and detail-oriented, ensuring that I can efficiently handle seller inquiries and concerns.

    • I possess excellent communication skills, both written and ver...

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Customer Care Executive Interview Questions & Answers

Wipro user image Roshni Rida

posted on 7 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About qualification
    • Add your answer
  • Q2. About experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Trr still u succeed

Customer Care Executive Interview Questions & Answers

GEP Worldwide user image Anonymous

posted on 26 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was quite moderate level.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Goals about what am going to do in future
    • Add your answer

Customer Care Executive Interview Questions & Answers

WNS user image Anonymous

posted on 4 Mar 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Graduation completed or not?
    • Add your answer
  • Q2. What experience you carry?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Customer Care Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 15 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
    • Add your answer
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
    • Add your answer

Customer Care Executive Interview Questions & Answers

Capita user image Anonymous

posted on 6 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, they check your communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about Yourself
    • Add your answer
  • Q2. About job role , location
    • Add your answer
  • Q3. Rotational shift
    • Add your answer
  • Q4. What areCtat nps
  • Ans. 

    NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

    • NPS is calculated based on the answer to a single question: 'How likely are you to recommend our product/service to a friend or colleague?'

    • Responses are typically on a scale of 0-10, with customers categorized as Promoters (9-10), Passives (7-8), or Detractors (0-6).

    • NPS is calculated by subtracting the percentage of Detractors...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 18 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Great interview, got to learn a lot about my own mistakes and shortcomings. Interview was intense and brutal to be honest but I am glad to give it.
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise everything there is in your resume. Don't add something that you have no knowledge of.

Customer Care Executive Interview Questions & Answers

WNS user image Anonymous

posted on 11 Aug 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Communication Check
    • Add your answer
Round 3 - Versant Test 

(1 Question)

  • Q1. Communication Test and Case Study
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. The ops team will check you confidence and communication
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I will just advice to be confident and make use of correct sentences.

BPOTree Consulting Services Interview FAQs

How many rounds are there in BPOTree Consulting Services Customer Care Executive interview?
BPOTree Consulting Services interview process usually has 2 rounds. The most common rounds in the BPOTree Consulting Services interview process are Resume Shortlist and One-on-one Round.

Tell us how to improve this page.

Interview Questions for Popular Designations

Customer Care Executive Interview Questions from Similar Companies

Tech Mahindra Customer Care Executive Interview Questions
3.5
 • 106 Interviews
Wipro Customer Care Executive Interview Questions
3.7
 • 11 Interviews
WNS Customer Care Executive Interview Questions
3.4
 • 7 Interviews
Automatic Data Processing (ADP) Customer Care Executive Interview Questions
4.0
 • 1 Interview
Capita Customer Care Executive Interview Questions
3.6
 • 1 Interview
GEP Worldwide Customer Care Executive Interview Questions
3.7
 • 1 Interview
View all
BPOTree Consulting Services Salaries in India
Customer Service Executive
4 salaries
unlock blur

₹2.5 L/yr - ₹3.5 L/yr

Employee Relations Executive
3 salaries
unlock blur

₹1.1 L/yr - ₹1.9 L/yr

fresher
3 salaries
unlock blur

₹2 L/yr - ₹3.5 L/yr

Data Entry Operator
3 salaries
unlock blur

₹1 L/yr - ₹2 L/yr

Call Center Executive
3 salaries
unlock blur

₹2 L/yr - ₹3 L/yr

Explore more salaries
Compare BPOTree Consulting Services with

Wipro

3.7
Compare

Infosys

3.7
Compare

Tech Mahindra

3.5
Compare

WNS

3.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview