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BPOTree Consulting Services Customer Care Executive Interview Questions and Answers

Updated 21 Nov 2023

BPOTree Consulting Services Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Myself introduction
  • Ans. Good morning sir It's my bleasure to introduce myself to you. My name is Tejaswini Subhash patil. l am from nagaradale. I have completed my bachelor degree from Y.c.college halkarni. My strength are I am self motivating person and I have strong communication skill also my short term goal is to get a job in reputed company and long term goal in aachieve a good position like yours. My hobbies are reading books & movie.
  • Answered Anonymously
  • Q2. Why should we hire you ?
  • Q3. If you hire me, it will be great platform be showcase my skills, the goals I set. lensure to comple them within stipulated time
  • Q4. My introduction

Interview Preparation Tips

Topics to prepare for BPOTree Consulting Services Customer Care Executive interview:
  • Economics
  • Lotus Notes
Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about Yourself
  • Q2. About job role , location
  • Q3. Rotational shift
  • Q4. What areCtat nps
  • Ans. 

    NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

    • NPS is calculated based on the answer to a single question: 'How likely are you to recommend our product/service to a friend or colleague?'

    • Responses are typically on a scale of 0-10, with customers categorized as Promoters (9-10), Passives (7-8), or Detractors (0-6).

    • NPS is calculated by subtracting the percentage of Detractors...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About qualification
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Trr still u succeed
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was quite moderate level.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Goals about what am going to do in future
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Graduation completed or not?
  • Q2. What experience you carry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, they check your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. About daily routine
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do u want join
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passion for helping others

    • Strong communication skills

    • Previous experience in customer service

    • Desire to learn and grow in the role

  • Answered by AI
  • Q2. How long will u be there
  • Ans. 

    I plan to stay long-term and grow within the company.

    • I am committed to this role and see it as a long-term career opportunity.

    • I am eager to learn and develop my skills within the company.

    • I believe in the company's values and vision for the future.

    • I am open to taking on new challenges and responsibilities as I progress in my career.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Great interview, got to learn a lot about my own mistakes and shortcomings. Interview was intense and brutal to be honest but I am glad to give it.
  • Q2. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise everything there is in your resume. Don't add something that you have no knowledge of.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Communication Check
Round 3 - Versant Test 

(1 Question)

  • Q1. Communication Test and Case Study
Round 4 - One-on-one 

(1 Question)

  • Q1. The ops team will check you confidence and communication

Interview Preparation Tips

Interview preparation tips for other job seekers - I will just advice to be confident and make use of correct sentences.

BPOTree Consulting Services Interview FAQs

How many rounds are there in BPOTree Consulting Services Customer Care Executive interview?
BPOTree Consulting Services interview process usually has 2 rounds. The most common rounds in the BPOTree Consulting Services interview process are Resume Shortlist and One-on-one Round.

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