Blinkit Store Manager Interview Questions, Process, and Tips

Q1. MOst of the question from previous Experience
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Questions based on current challeged faced by stores

Q1. Detail about quick commerce
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Q2. Knowledge about dark store
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Q1. How to hiring the riders day and how much your target.
Ans. 
Hiring riders involves setting a target number of new hires per day.
• Set a daily target for number of new riders to hire

• Utilize various recruitment channels such as job boards, social media, and referrals

• Conduct interviews and assessments to evaluate candidates' skills and fit for the role

• Provide training and onboarding for new hires to ensure they are prepared for the job
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Q2. How to control the wastage and P&L
Ans. 
To control wastage and P&L, monitor inventory levels, implement cost-saving measures, analyze sales data, and train staff on efficient practices.
• Monitor inventory levels regularly to identify and reduce wastage

• Implement cost-saving measures such as bulk purchasing or negotiating with suppliers

• Analyze sales data to identify trends and adjust pricing or promotions accordingly

• Train staff on efficient practices to minimize
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Q1. How to handle the store when we having the festivals max will be absentiesm.
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To handle high absenteeism during festivals, implement flexible scheduling, cross-training staff, and incentivizing attendance.
• Implement flexible scheduling to accommodate staff availability during festivals

• Cross-train employees to ensure coverage in case of absences

• Incentivize attendance with bonuses, extra time off, or other rewards

• Communicate clearly with staff about expectations and the importance of attendance dur
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Q2. How to convince the staff when the less number of staff reported on festival day.
Ans. 
Convince staff by emphasizing the importance of teamwork, offering incentives, and leading by example.
• Highlight the importance of teamwork and how everyone's contribution is crucial on busy days like festivals.

• Offer incentives such as overtime pay, extra time off, or bonuses for those who volunteer to work on festival days.

• Lead by example by showing your dedication and willingness to work alongside the staff on busy da...read more
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Q1. How much ctc do you have previous company
Ans. 
I had a total CTC of $60,000 in my previous company.
• My total CTC in my previous company was $60,000

• This included my base salary, bonuses, and any other benefits

• I was satisfied with my compensation package
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Q2. How much you expecting
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Q1. How to manage inventory.
Ans. 
Inventory management involves tracking and controlling inventory levels to ensure efficient operations.
• Regularly monitor inventory levels and adjust orders accordingly

• Implement a system for tracking inventory movement and stock levels

• Analyze sales data to forecast demand and adjust inventory levels

• Establish relationships with suppliers to ensure timely delivery of inventory

• Regularly conduct physical inventory counts to...read more
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Q2. How do you manage the team and develop their skills?
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Q3. How to improve customer standards and fulfill them with customer satisfaction.
Ans. 
To improve customer standards and satisfaction, focus on training employees, gathering feedback, and implementing changes.
• Train employees on customer service skills and company policies

• Gather feedback from customers through surveys and social media

• Implement changes based on feedback, such as improving product quality or offering more personalized service

• Create a welcoming and comfortable environment for customers

• Empowe...read more
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Q4. How to address customer complaints?
Ans. 
To address customer complaints, listen attentively, empathize, apologize, find a solution, and follow up.
• Listen attentively to the customer's complaint without interrupting.

• Empathize with the customer's frustration or disappointment.

• Apologize sincerely for any inconvenience caused.

• Find a solution or offer alternatives to resolve the issue.

• Follow up with the customer to ensure their satisfaction.
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Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Why are you looking for a change?
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Q4. Tell me about yourself.
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Q1. How would you calculate manpower required. Strike resolution.
Ans. 
Manpower required can be calculated by analyzing workload, productivity, and staffing levels.
• Analyze the workload and tasks required for each role

• Determine the productivity levels of the current staff

• Consider the desired service levels and customer satisfaction

• Calculate the staffing levels needed to meet the workload and service levels

• Take into account factors like employee availability, shift patterns, and breaks

• Consi...read more
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Q1. Situation handling of riders
Ans. 
Handling situations involving riders in a store
• Maintain a calm and professional demeanor

• Listen actively to understand the rider's concerns

• Offer solutions or alternatives to resolve any issues

• Ensure clear communication and provide necessary information

• Follow up to ensure customer satisfaction
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Q1. Related operations all questions and what is strategy for starting to working requirement.
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Q2. No one concern here all questions are very useful and satisfacted all things.
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