Birla White Customer Relationship Officer Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Tell me about your professional carrier
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Q1. Who are your clients you are dealing with
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Q2. Details of family background
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Q1. What is M25 grade of concrete
Ans. 
M25 grade of concrete is a mix of concrete with a compressive strength of 25 N/mm².
• M25 grade of concrete is commonly used in construction for reinforced concrete structures such as bridges, buildings, and highways.

• It is made by mixing cement, sand, and coarse aggregates in a specific ratio of 1:1:2 respectively.

• The water-cement ratio should be maintained at 0.45 for M25 grade of concrete.

• The curing period for M25 grade...read more
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Q2. What is process of cement manufacturing
Ans. 
Cement manufacturing involves a complex process of mixing and heating raw materials to create a durable and versatile building material.
• Raw materials such as limestone, clay, and sand are crushed and blended into a powder.

• This powder is then heated in a kiln at high temperatures to form clinker.

• The clinker is cooled and ground into a fine powder, which is mixed with gypsum to create cement.

• The cement is then packaged a...read more
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Q1. Tell me about yourself
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Q2. Tell me about your work experience
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Q3. Tell me about your family
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Q1. Self intro About past experience About skills
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Need typing speed 25 wpm with 95 % accuracy.

Q1. Self intro What u know about Kohler company About past experience Question on ur previous post.
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Psychometric test & aptitude test are sought after.

Q1. How much customers ur handling
Ans. 
I am currently handling a portfolio of 50 customers.
• I have experience managing a diverse range of customers in various industries.

• I prioritize building strong relationships with each customer to ensure their needs are met.

• I regularly communicate with customers to provide updates on products or services.

• I track customer feedback and address any issues or concerns promptly.

• For example, in my previous role, I managed a po...read more
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Q2. Salary Expected
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Q1. About last company wrok experience
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About reasoning, and about work experience

Q1. How to do manager work pressure?
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