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Birdeye Technical Support Engineer Interview Questions and Answers

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Interview questions from similar companies

I applied via Campus Placement and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Simple Aptitude/Maths Problems

Round 3 - Group Discussion 

This Round Was Omitted Due to Very Few Were Selected in First Round

Round 4 - Technical 

(2 Questions)

  • Q1. They Will Ask you No Questions Related to Work.
  • Q2. Tell a joke or what did you had for lunch

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Find Other Company this job Will Ruin your Career in the long Run
P.S if you get Selected, Your Are not Special just think that you are dumb enough to Fall for this Lame Company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Programming test, reasoning test

Round 3 - Group Discussion 

Group discussion on spot topic

Round 4 - HR 

(2 Questions)

  • Q1. HR question based on your family background and HR team so good.
  • Q2. Selection process is so good

Interview Preparation Tips

Interview preparation tips for other job seekers - You must try to apply for this company and you should try once.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

The subjects covered included mathematics, English grammar, and various aptitude questions, with a test duration of one hour.

Round 2 - Group Discussion 

During the group discussion, the topic addressed was the impact of social media on our daily lives, and the duration of the discussion lasted approximately 20 minutes.

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What are your strengths?
  • Ans. 

    My strengths include problem-solving skills, attention to detail, and strong communication abilities.

    • Strong problem-solving skills - I am able to analyze complex issues and come up with effective solutions.

    • Attention to detail - I pay close attention to the specifics of a task to ensure accuracy and quality.

    • Strong communication abilities - I can effectively communicate with team members and stakeholders to collaborate a

  • Answered by AI
  • Q3. Where do you see yourself in five years?
  • Ans. 

    In five years, I see myself as a senior software engineer leading a team of developers on innovative projects.

    • Leading a team of developers on innovative projects

    • Advancing to a senior software engineer role

    • Continuing to learn and grow in the field

    • Contributing to the success of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to advice the job seekers that tailor your resume to highlight relevant skills, and demonstrate how you align with the company's collaboration and creativity. Lastly, prepare well for interviews by emphasizing your problem-solving skills. Stay persistent and open-minded throughout the process.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Regarding email marketing questions.
  • Q2. About technical questions.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Give the altitude paper for the company, after in 1 hours I return the altitude paper

Round 3 - Coding Test 

What are you learning about the coding language I give the answer c, c++ etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidentially give the right answer ,without any hesitation
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They have taken on pen paper

Round 2 - Group Discussion 

Topic was technologies and jobs(AI)

Interview Preparation Tips

Interview preparation tips for other job seekers - be gentle dont be too oversmart
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

30 questions from math reasoning coding

Round 2 - Group Discussion 

Very good recent topics from current affairs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

There was multiple choice questions which was based on logical reasoning and numericals

Round 2 - One-on-one 

(2 Questions)

  • Q1. Html tags and css properties
  • Q2. Design a simple web page using html and css in which one image, title and content included.
  • Ans. 

    A simple web page with an image, title, and content using HTML and CSS.

    • Create an HTML file with structure for image, title, and content

    • Use CSS to style the elements and layout of the page

    • Include an image tag with source attribute for the image

    • Add heading and paragraph tags for title and content respectively

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. Are you comfortable to work if shift changes ?
  • Ans. 

    Yes, I am comfortable with shift changes as it allows for flexibility and variety in work schedule.

    • I am adaptable and can easily adjust to different shift timings.

    • I understand the importance of teamwork and collaboration in a dynamic work environment.

    • I have previous experience working in shifts and have successfully managed my time and tasks accordingly.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for html and css, Also WordPress.
Round 1 - Aptitude Test 

Only time pass general knowledge

Round 2 - HR 

(1 Question)

  • Q1. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Bull shit company pls don't join this company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Nextjs, react js

Birdeye Interview FAQs

How to prepare for Birdeye Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Birdeye. The most common topics and skills that interviewers at Birdeye expect are HTML, Salesforce, Support Services, FTP and Technical Support.

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Birdeye Technical Support Engineer Salary
based on 17 salaries
₹6.6 L/yr - ₹10.5 L/yr
81% more than the average Technical Support Engineer Salary in India
View more details

Birdeye Technical Support Engineer Reviews and Ratings

based on 5 reviews

1.7/5

Rating in categories

1.7

Skill development

1.2

Work-life balance

2.4

Salary

2.9

Job security

1.5

Company culture

1.8

Promotions

1.2

Work satisfaction

Explore 5 Reviews and Ratings
Technical Support Engineer

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

Technical Support Engineer

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

Technical Support Engineer

Gurgaon / Gurugram

4-8 Yrs

Not Disclosed

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