BigBasket Interview Questions and Answers

Q1. Introduction about yourself.
Ans. 
I am a motivated and enthusiastic individual with a passion for learning and gaining practical experience in the field.
• Currently pursuing a degree in [Your Field of Study] at [Your University]

• Completed relevant coursework in [Specific Subjects]

• Previous internship experience at [Company Name] where I gained skills in [Specific Skills]

• Volunteered at [Organization] where I developed strong communication and teamwork skill...read more
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Q2. Interest in Cybersecurity
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I have a strong interest in cybersecurity and enjoy learning about the latest trends and technologies in the field.
• Completed courses in cybersecurity fundamentals

• Participated in cybersecurity competitions

• Stay updated on cybersecurity news and developments

• Interested in ethical hacking and penetration testing
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Q1. Types of xss there explanation.
Ans. 
Cross-Site Scripting (XSS) is a type of security vulnerability that allows attackers to inject malicious scripts into web pages viewed by other users.
• Reflected XSS: Injected script reflects off a web server and is executed in the victim's browser.

• Stored XSS: Injected script is stored on the server and executed whenever the victim accesses the affected page.

• DOM-based XSS: Exploits client-side scripts to manipulate the D...read more
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Q2. Questions from your resume.
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Q3. Questions about project.
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Q1. Where are Company
Ans. Bangalore
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Q2. In which place are you giving it to me
Ans. In at odisha
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Q3. Can I give the interview over the phone?
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Q4. What are the benefits of joining
Ans. 
Joining offers opportunities for career growth, skill development, networking, and leadership experience.
• Opportunity for career growth through leadership roles

• Skill development through training programs and on-the-job experience

• Networking with professionals in the industry

• Leadership experience by leading a team or project
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Q5. How much salary and what is my designation
Ans. 
The salary and designation will be discussed during the interview process.
• Salary and designation will be based on your qualifications, experience, and the company's budget.

• It is common practice for companies to discuss salary and designation during the interview or offer stage.

• You can negotiate your salary and designation based on your skills and the value you bring to the team.
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Lease accounting , revenue, share based payments, balance sheet and income statement

Q1. Tell me about yourself
Ans. 
Experienced finance executive with a strong track record in strategic financial planning and analysis.
• Over 10 years of experience in finance leadership roles

• Expertise in financial planning, budgeting, and forecasting

• Proven track record of driving profitability and cost savings

• Strong analytical skills and ability to communicate complex financial information

• Previously led a successful financial transformation project at ...read more
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Q1. What is inventory?
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Inventory refers to the goods and materials a business holds for the purpose of resale or use in production.
• Inventory includes raw materials, work-in-progress, and finished goods.

• It is an important asset on a company's balance sheet.

• Inventory management involves tracking, storing, and replenishing inventory.

• Examples of inventory include merchandise in a retail store, components in a manufacturing plant, and spare parts...read more
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Q2. What is cycle count?
Ans. 
Cycle count is a method of inventory management where a small subset of inventory is counted on a regular basis to ensure accuracy.
• Cycle count involves counting a small portion of inventory regularly instead of doing a full physical inventory count all at once.

• It helps in identifying discrepancies in inventory levels, locating missing items, and improving overall inventory accuracy.

• Cycle counting can be done based on A...read more
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Q3. What is the Planogram and Receiving process?
Ans. 
Planogram is a visual representation of how products should be displayed in a retail store. Receiving process involves accepting and recording incoming inventory.
• Planogram is a detailed visual plan or diagram that shows where and how products should be placed on shelves or displays in a retail store.

• It helps ensure that products are displayed in an organized and visually appealing manner to attract customers.

• Receiving ...read more
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Q4. What is accuracy?
Ans. 
Accuracy refers to the degree of closeness between a measured value and the true value of a quantity.
• Accuracy is the ability of a measurement to match the actual value of the quantity being measured.

• It is often expressed as a percentage or a ratio.

• For example, if a scale is accurate to within 0.1 grams, it means that the measured weight will be within 0.1 grams of the true weight.
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Q5. Your manpower planning
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I regularly assess current and future staffing needs to ensure the right number of employees with the right skills are in place.
• Analyze current workforce demographics and skills

• Forecast future business needs and project staffing requirements

• Develop strategies for recruitment, training, and retention

• Monitor and adjust staffing levels as needed

• Utilize workforce management software for data analysis
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From how many days you are working in the company.what do you do.what experience you have about company.

Q1. About yourself and profile
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Q2. Role and responsibilities
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Q1. The role of position
Ans. 
The Customer Service Associate role focuses on assisting customers, resolving issues, and enhancing their overall experience.
• Act as the first point of contact for customers, addressing inquiries and providing information.

• Resolve customer complaints efficiently, ensuring satisfaction and retention. For example, handling a billing issue promptly.

• Maintain a positive attitude and professionalism, even in challenging situat...read more
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Q2. The level of experience
Ans. 
I have extensive experience in customer service, focusing on effective communication and problem-solving skills.
• Over 3 years of experience in retail customer service, handling inquiries and resolving issues efficiently.

• Trained in conflict resolution, successfully diffusing tense situations with customers.

• Implemented a feedback system that improved customer satisfaction scores by 20% over six months.

• Experience with CRM ...read more
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Q3. Any specific skills or tools
Ans. 
Key skills for a Customer Service Associate include communication, problem-solving, and familiarity with CRM tools.
• Excellent verbal and written communication skills to effectively interact with customers.

• Strong problem-solving abilities to address customer issues promptly.

• Experience with CRM software like Salesforce or Zendesk for managing customer interactions.

• Ability to work in a fast-paced environment while maintain...read more
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Q1. Asking previous company details
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Q2. Asking knowledge of e-commerce and e-commerce
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Q3. Asking how to improve our matrix and control the customer complaint
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Q4. Asking manpower handling, and attrition
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