BigBasket Program Manager Interview Questions and Answers

Product Case Study & Guestimate

Business Problem Case Study

Q1. Career goals & aspirations
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Q2. Reason for switch
Ans. 
I switched to Program Manager role because of my passion for leading projects and teams to success.
• Passion for leading projects and teams

• Opportunity for growth and development

• Utilizing my organizational and communication skills

• Interest in strategic planning and problem-solving
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Scenario based questions

Scenario Based questions

Q1. Overall team fitment
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Delivery issue - why suddenly deliveries has dropped drastically

Q1. Run through resume
Ans. 
I have a diverse background in project management, with experience in leading cross-functional teams and delivering successful outcomes.
• Managed multiple projects simultaneously

• Led cross-functional teams to achieve project goals

• Delivered successful outcomes within budget and timeline

• Implemented project management best practices

• Collaborated with stakeholders to ensure project success
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Q2. Project based questions
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Q1. Company fit question
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Q1. Why should we hire you
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Q2. When you are at your best how can you contribute
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Q3. How did you handled a situation where your manager was not aligned with your approach
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Q1. Share an example where you regretted of taking a certain decision. How did you fix it. How was the team/goals inpacted
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Q1. Why do you want to apply for this role
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Q2. Share an example where your stakeholders were not aligned with your decision
Ans. 
Example of stakeholders not aligned with decision
• During a project, stakeholders wanted to prioritize a certain feature, but it was not feasible within the given timeline and budget

• I presented data and analysis to support my decision, but some stakeholders still disagreed

• We had to have multiple meetings and discussions to come to a compromise and adjust the project plan accordingly

• Ultimately, we were able to deliver a s...read more
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Q3. Have you taken two way door decisions
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Q1. Long term short term goals
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Q2. What is your Weakness
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Q1. Define a dashboard for Uber executives which will give them snapshot of daily company performance, high-light problems, and potential causes. If possible recommendations as well.
Ans. 
A dashboard for Uber executives to monitor daily performance, highlight problems, and provide recommendations.
• Include key performance indicators such as number of rides, revenue, and customer satisfaction ratings

• Highlight any issues such as driver shortages or technical glitches

• Provide potential causes for these issues, such as weather or high demand

• Recommendations could include adjusting pricing or increasing driver i...read more
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Q1. Resume driven + Behavioral + Past Company Product Architecture
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Q1. Resume driven + Majorly Behavioral + Past Company Product Questions + Data Driven Decision instances from previous job
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Q1. Can you tell me about yourself?
Ans. 
Experienced program manager with a background in leading cross-functional teams to successful project completion.
• Over 5 years of experience in program management

• Skilled in coordinating multiple projects simultaneously

• Strong leadership and communication skills

• Proven track record of delivering projects on time and within budget

• Example: Led a team to implement a new software system, resulting in a 20% increase in efficien
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Q2. Can you describe a situation in which you were working under pressure?
Ans. 
I successfully managed a project deadline by delegating tasks and staying organized.
• Prioritized tasks based on urgency and importance

• Communicated effectively with team members to ensure everyone was on the same page

• Stayed calm and focused under pressure to meet the deadline
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Q1. Can you tell me about yourself?
Ans. 
Experienced program manager with a background in leading cross-functional teams to successful project completion.
• Over 5 years of experience in program management

• Skilled in coordinating multiple projects simultaneously

• Strong leadership and communication skills

• Proven track record of delivering projects on time and within budget

• Previous experience working with diverse stakeholders
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Q2. Explain a situation when you took the initiative.
Ans. 
Took initiative by organizing a team to implement a new project management system.
• Identified the need for a more efficient project management system

• Researched different options and presented a proposal to management

• Recruited team members with relevant skills and delegated tasks

• Implemented the new system successfully within the set timeline
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Q1. Tell me about a time when you had an uncooperative team member? What was your approach and end result?
Ans. 
I had an uncooperative team member and successfully resolved the issue.
• Identified the root cause of the team member's uncooperative behavior

• Had a one-on-one conversation to understand their concerns and perspective

• Offered support and resources to address any challenges they were facing

• Established clear expectations and communicated the impact of their behavior on the team

• Worked together to find common ground and develo...read more
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Q2. How do you keep yourself organized?
Ans. 
I keep myself organized by using a combination of digital tools and time management techniques.
• I use a digital calendar to schedule and prioritize tasks.

• I create to-do lists and break down larger tasks into smaller, manageable steps.

• I use project management software to track progress and deadlines.

• I regularly review and update my task list to ensure nothing falls through the cracks.

• I practice effective time management ...read more
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