Uber Program Manager Interview Questions and Answers

Q1. Uber wants to design a Subscription Service, what will your key areas of consideration, and how will you price it. Also design the algorithm/logic how will you match the drivers. What are the various admin...read more
Ans. 
Considerations and pricing for designing Uber's Subscription Service, including driver matching algorithm and administrative considerations.
• Key considerations: target market, pricing strategy, benefits and features, competition analysis

• Pricing: determine subscription tiers, pricing models (e.g., flat fee, usage-based), value-based pricing

• Driver matching algorithm: consider factors like proximity, availability, driver r...read more
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Q1. The interviewer was the VP-Product Management. The conversation started with the discussion about common startup that we were both associated with, and that helped me set a good rapport with the interviewe...read more
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Q2. Consider there are 3 other product managers in the room with equally strong product/feature ideas, how will you present your idea and differentiate yourself? How will you sell your idea?
Ans. 
To differentiate myself, I will focus on the unique value proposition of my idea and highlight its potential impact on the business.
• I will start by clearly defining the problem my idea solves and how it aligns with the company's goals.

• I will then highlight the unique features and benefits of my idea that set it apart from the other product/feature ideas.

• I will provide data and metrics to support my idea and show its po...read more
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Q3. What’s your leadership style - If you have a idea, would you prefer directly approaching me or any other senior product leader?
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Q4. When was the time you faced a disagreement with your supervisor? How did you handle the conflict? Would you do anything different now?
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Q5. List down all the parameters you’d evaluate to design the restaurant recommendation algorithm for Swiggy.
Ans. 
Parameters for designing restaurant recommendation algorithm for Swiggy
• User's location and distance from the restaurant

• User's previous orders and ratings

• Restaurant's popularity and ratings

• Cuisine type and availability

• Time of day and day of the week

• Special offers and discounts

• Delivery time and availability

• User's dietary preferences and restrictions
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Q1. The panel had 2 Product Managers: List down all the User modes or states of a prospect Swiggy customer who’s about to order food from Swiggy i.e. list down all possible target segments and their use cases.
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Q2. Design the Menu page for restaurants on Swiggy
Ans. 
Designing a user-friendly menu page for restaurants on Swiggy to enhance customer experience.
• Include high-quality images of dishes

• Provide detailed descriptions of dishes

• Allow customers to filter by cuisine, price, and dietary restrictions

• Include ratings and reviews from other customers

• Enable easy customization of dishes

• Provide recommendations based on customer preferences

• Ensure the page is mobile-friendly
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Q3. How will you display the offers?
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Q4. Hhow will you educate a new user of the top-selling items through the product?
Ans. 
New users will be educated through onboarding, tutorials, FAQs, and personalized recommendations.
• Create an onboarding process that guides users through the product's features and benefits

• Develop tutorials that demonstrate how to use the top-selling items

• Provide a comprehensive FAQ section that addresses common questions and concerns

• Use personalized recommendations to suggest top-selling items based on user behavior and
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Q5. How will your design take care of the price-cuts and discounts
Ans. 
Our design will incorporate dynamic pricing strategies and personalized discounts based on customer behavior.
• We will analyze customer behavior and purchase history to offer personalized discounts.

• We will implement dynamic pricing strategies to adjust prices based on market demand and competition.

• We will communicate price-cuts and discounts effectively through targeted marketing campaigns.

• We will continuously monitor an...read more
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Q6. Redesign the home page of Swiggy. Feel free to change/ critique any portion of the page and suggest changes with rationale
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Q1. If swiggy had a new user and we have no information about him other than his phone number, how will you recommend restaurants to him?
Ans. 
I would recommend restaurants based on the user's location, cuisine preferences, and popular restaurants in the area.
• Use the user's phone number to determine their location

• Ask the user for their cuisine preferences during the onboarding process

• Recommend popular restaurants in the area based on user reviews and ratings

• Use machine learning algorithms to personalize recommendations based on user behavior
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If swiggy wants to increase the average value per order, how will you go about it?

Q1. Discussion with Product Head of Swiggy. General Discussion around resume and motivation to become a PM
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Q1. A new segment they are planning to venture into was given as a scenario, and then I was asked how would I, as a Product Manager of the product, would go about implementing it. It included product design as...read more
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Q1. Another category they are planning to venture into was discussed. This time concentrated on more specific problems based on the logistics issues that they are currently facing, could face in future and how...read more
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Q1. This was more of resume based initially, some behavioral questions were asked and then 2-3 general design questions.
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Normal puzzles were asked in the interview questions

Some basic array coding test was asked

Questions were around product design.

Q1. Questions were around competitive companies.
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Q2. Do RCA for Jio operations
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Q1. Design an app similar to Uber but for Kids.
Ans. 
An app similar to Uber for kids, providing safe and reliable transportation services for children.
• Parents can schedule rides for their children through the app

• Drivers are thoroughly vetted and background checked for safety

• Real-time tracking and notifications for parents to monitor their child's journey

• Option for parents to set restrictions on drop-off locations and who can pick up the child

• Emergency contact feature for...read more
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Q1. How will you measure the success of Google Pay?
Ans. 
The success of Google Pay can be measured through user adoption rates, transaction volume, customer satisfaction, and revenue generated.
• User adoption rates: Tracking the number of users who have downloaded and actively use the Google Pay app.

• Transaction volume: Monitoring the total value and frequency of transactions processed through Google Pay.

• Customer satisfaction: Conducting surveys or analyzing feedback to gauge u...read more
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Case Submission.

Q1. Tell me about yourself.
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Q1. Introduction about myself
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Q2. Case Study based on rider retention
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