Bhikharam Chandmal Sweets & Snacks Interview Questions and Answers

General questions related to Retail field

Q1. They ask questions related to profession I was and the rules regulations in their organization and whether I am comfortable with that or not
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Q2. What is cross selling and up selling?
Ans. 
Cross selling is selling related or complementary products to a customer, while up selling is persuading a customer to buy a more expensive version of the product they are interested in.
• Cross selling involves offering additional products or services that complement the original purchase.

• Up selling involves convincing the customer to purchase a higher-end or more expensive version of the product they are interested in.

• B...read more
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Q3. Why you want to change your job ?
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I am seeking new challenges and opportunities for growth in a different environment.
• Seeking new challenges and opportunities for personal and professional growth

• Interested in exploring different sales strategies and techniques

• Looking for a company with a stronger sales team and support system
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Q4. How do you handle the customers ?
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I handle customer interactions with empathy, active listening, and problem-solving skills.
• I actively listen to customers to understand their needs and concerns.

• I show empathy towards customers to build rapport and trust.

• I use problem-solving skills to address any issues or challenges customers may have.

• I strive to provide excellent customer service to ensure customer satisfaction.

• I follow up with customers to ensure th...read more
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