BankBazaar BPO Associate Interview Questions and Answers

Q1. Why do you want to work with ACKO?
Ans. 
I want to work with ACKO because of their innovative approach to insurance and their strong focus on customer satisfaction.
• Innovative approach to insurance - ACKO's use of technology to simplify the insurance process is impressive.

• Strong focus on customer satisfaction - ACKO's commitment to providing excellent customer service sets them apart from other insurance companies.

• Opportunity for growth and learning - I believ...read more
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Q2. What is insurance?
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Insurance is a financial product that provides protection against financial losses resulting from unexpected events.
• Insurance involves a contract between an individual or entity (the policyholder) and an insurance company.

• The policyholder pays a premium in exchange for coverage and protection against specified risks.

• Types of insurance include health, life, auto, home, and business insurance.

• Insurance helps individuals ...read more
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Q1. Expain microservies and how it is different from monolith
Ans. 
Microservices are a software development technique where an application is composed of small, independent services that communicate with each other.
• Microservices are small, independent services that focus on specific business capabilities.

• Each microservice can be developed, deployed, and scaled independently.

• Microservices communicate with each other through APIs.

• Monolith is a single, large application where all compone...read more
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Q2. How do we ochestrate microservies
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Orchestrating microservices involves managing communication, coordination, and deployment of individual services to work together seamlessly.
• Use a service mesh like Istio or Linkerd to handle communication between microservices

• Implement a centralized orchestration tool like Kubernetes to manage deployment and scaling of microservices

• Utilize API gateways to control access and routing of requests to different microservic
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Q1. About kyc process,related act, str etc
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Q1. Related to AML and kyc
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Q2. What is aml how cdd and edd are conducted
Ans. 
AML stands for Anti-Money Laundering. CDD (Customer Due Diligence) and EDD (Enhanced Due Diligence) are processes conducted to identify and verify customers to prevent money laundering and terrorist financing.
• AML is a set of regulations and procedures designed to prevent money laundering and terrorist financing.

• CDD involves verifying the identity of customers, assessing their risk level, and monitoring their transactio...read more
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Q1. Related to AML and kyc
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Q1. Related to AML and kyc
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Q1. Related to AML and KYC
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1 hour of test match reasoning and situation based

Q1. About the profile and previous role, Finance and accounting.
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Q1. Tell me about yourself? Education background
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Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
Ans. 
The stock market is a platform where buyers and sellers trade shares of publicly traded companies.
• Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.

• Trading involves buying and selling stocks, bonds, or other financial instruments.

• Calling experience refers to previous experience in customer service or call center roles.

• Handling rude customers requires patience, empathy...read more
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At gn hr team gave us bussiness developmnt topic to discuss among candidates to chck our communication as well our confidence level

Q1. Asusual about our previous job experience
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1 hour, the coding test was based on a project given to us

Q1. Detailed questionnaire on React
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Q2. Problem solving based on array manipulations
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