Bandhan Bank Officer Interview Questions and Answers

Banking is a financial system that involves activities such as accepting deposits, lending money, and providing various financial services.

• Banking is a system that allows individuals, businesses, and governments to deposit and withdraw money.

• Banks provide loans to individuals and businesses for various purposes such as buying a house or starting a business.

• Banks offer financial services like credit cards, debit cards, ...read more

Banking knowledge refers to the understanding of financial institutions, products, services, and processes involved in the banking industry.

• Knowledge of different types of bank accounts such as savings, current, and fixed deposit accounts

• Understanding of banking products like loans, credit cards, and insurance

• Familiarity with banking services such as online banking, ATM usage, and mobile banking

• Knowledge of banking pro...read more

I have 5 years of banking experience, including roles in customer service and loan processing.

• 5 years of banking experience

• Roles in customer service and loan processing

• Familiarity with banking products and services

• Knowledge of financial regulations and compliance

• Experience in handling customer inquiries and resolving issues

• Proficient in using banking software and systems

Customer handling refers to the process of interacting with customers to address their needs and provide satisfactory service.

• Customer handling involves effective communication and problem-solving skills.

• It includes listening to customer concerns, providing information, and resolving issues.

• Examples of customer handling techniques include active listening, empathy, and patience.

• Customer handling aims to ensure customer...read more

Product knowledge refers to a deep understanding of the features, benefits, and uses of a particular product or range of products.

• Product knowledge involves knowing the specifications, functions, and capabilities of a product.

• It includes understanding the target market and customer needs that the product fulfills.

• Product knowledge helps in effectively communicating and selling the product to customers.

• It enables provid...read more