AXIS SERVICES Customer Service Executive Interview Questions and Answers

Q1. Tell me about yourself.
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Aptitude test was conducted into which all general knowledge questions were included along with some reasoning and logical questions were also there.

It was a group discussion on some random topic which was given on the spot .

Q1. About your self
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Q2. Experience years
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Q1. How do you handle pressure?
Ans. 
I manage pressure by staying organized, prioritizing tasks, and maintaining a positive mindset to ensure effective performance.
• Stay organized: I use tools like to-do lists and calendars to keep track of tasks and deadlines.

• Prioritize tasks: I assess which tasks are most urgent and important, focusing on those first. For example, during a busy recruitment period, I prioritize roles based on urgency and client needs.

• Main...read more
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Q2. How do you negotiate with a candidate?
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Negotiating with candidates involves understanding their needs, presenting offers clearly, and finding a mutually beneficial agreement.
• Understand the candidate's expectations: Ask about their salary range and benefits they value.

• Present a competitive offer: Research industry standards to ensure your offer is attractive.

• Be transparent: Clearly explain the components of the offer, including salary, benefits, and growth o...read more
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Q1. Hr Recruiter duties and responsibilities
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Q1. What are the requirements worked before?
Ans. 
I have worked on various HR requirements, focusing on talent acquisition, employee engagement, and compliance with labor laws.
• Talent Acquisition: Developed job descriptions and sourced candidates for roles like software engineers and project managers.

• Employee Engagement: Implemented surveys to gauge employee satisfaction and organized team-building activities.

• Compliance: Ensured adherence to labor laws by conducting re...read more
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Q1. Recruitment related questions
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Q1. Salary discussion
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Q2. Discussion
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