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Axis Max Life Insurance Customer Service Representative Interview Questions and Answers

Updated 6 Nov 2023

Axis Max Life Insurance Customer Service Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Work experience and other appreciation from last company

Round 3 - HR 

(1 Question)

  • Q1. Salary commitment

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't miss apportunity.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Multiple topics on Business, Ethics and others

Round 2 - One-on-one 

(1 Question)

  • Q1. Basic HR and Resume based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, you will regret forever unless you want to be in the insurance sector.

No work life balance, toxic culture and people. Saturdays are working and people make you work even on holidays.

Think twice before entering this company and mostly this is not only my experience but for a lot of people. Most of them can't exit cause they are part of the system for long or have restricted skillset.

Don't ruin your life

I was interviewed before Aug 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was hired in campus recruitment drive, my only advice to you is just be confident out there, eat food from recruiters plate if they offer just be who you are, speak loud and clear.

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
  • Q2. Subject question

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

  • Answered by AI
  • Q2. Questions related to my educational field .

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions about insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - Behavioral 

(2 Questions)

  • Q1. Achievements of last job
  • Q2. How can you manage stress

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and achievements will be key points

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, honest.have gd communication skill

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The question was asked about my past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - I have not so much knowledge to share about my interview experience but I would like to share one thing only that when ever you go to give interview, remember that this job is make for me only and I have a full ability to crack this interview.

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Online test held for the entry level

Round 3 - HR 

(2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.
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Axis Max Life Insurance Interview FAQs

How many rounds are there in Axis Max Life Insurance Customer Service Representative interview?
Axis Max Life Insurance interview process usually has 3 rounds. The most common rounds in the Axis Max Life Insurance interview process are Resume Shortlist, Aptitude Test and HR.

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Axis Max Life Insurance Customer Service Representative Interview Process

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