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AVASO Technology Solutions
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AVASO Technology Solutions Service Desk Analyst Interview Questions and Answers
AVASO Technology Solutions Service Desk Analyst Interview Experiences
1 interview found
Shivam Singh
Interview Questionnaire
2 Questions
- Q1. 1. Can you do skating on Highway without your friends ?
- Q2. What is colour of wall behind you ?
- Ans.
The wall behind me is painted in a light shade of blue.
The wall color is a light shade of blue.
The blue color is calming and creates a peaceful environment.
The wall is well-maintained and free from any visible marks or damages.
Interview Preparation Tips
Test platform : Mettl
1. Written Test (Basic ELQ )
2. Group discussion ( Topic was Article 370 )
3. Personal interview + HR round (Panel interview)
4. Phsychometric Test ( Mettl platform )
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Naukri.com and was interviewed in Aug 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. General conversation
- Q2. Basic stuff
- Q3. Trouble shooting
Interview Preparation Tips
Experience: Facebook
Round: Resume Shortlist
Experience: Conversation about fac
Round: Test
Experience: Voice assessment
General Tips: Good experience..........
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
(2 Questions)
- Q1. Tell me about HCL...why do you select HCl
- Q2. Tell me about your self
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. 1. What is a SMTP and how it's being used 2. What is ITIL and it's version 3. What were the troubleshooting for Internet disconnected? 4.What is BSOD? 5. What is the use of IPconfing command?
- Ans.
Answers to common IT-related questions for Service Desk Analyst position
SMTP is a protocol used for sending email messages between servers
ITIL is a framework for IT service management, with versions including ITIL v3 and ITIL 4
Troubleshooting for Internet disconnected includes checking cables, resetting the router, and checking network settings
BSOD stands for Blue Screen of Death, a critical error in Windows operating ...
Interview Preparation Tips
The communication plays the vital role in the for the SD analyst roles. Please either be proficient/ Intermediate and hookup with the basic networking and troubleshooting.
Skillet
1. Microsoft office
2.Outlook
3. Drivers
4. Active Directory
5. Hardware issues
6. Software issues
7. Ticketing software tools - Not mandatory
All the very best!!!
Skills evaluated in this interview
I applied via Referral and was interviewed in Sep 2022. There were 5 interview rounds.
(1 Question)
- Q1. 1- Tell me something about yourself 2- What was your previous Experience 3- Tell me something about your family background
- Ans.
I am a Service Desk Analyst with previous experience in IT support. I come from a close-knit family.
I have worked as a Service Desk Analyst for the past 3 years, providing technical support to end-users.
Prior to that, I worked as a Help Desk Technician for a software company.
I have a strong understanding of IT systems and troubleshooting techniques.
In my previous role, I successfully resolved over 1000 support tickets ...
(1 Question)
- Q1. 1-How do you connect a printer using an IP address 2- Scenario-based questions ( How would you help a client from the healthcare industry who is finding difficulties connecting to the hospital wifi ) 3- ...
An automated email gets triggered by Pearson group as they are the 3rd party service providers for HCL for the Versant test.
(1 Question)
- Q1. If you clear the Versant round, You will be contacted through HR for the salary discussion.
Interview Preparation Tips
- Youtube (
- Pearson versant
Make sure you record your voice and correct it if you're mispronouncing it.
I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Please Introduce yourself.
(1 Question)
- Q1. Please Introduce yourself.
Interview Preparation Tips
(3 Questions)
- Q1. No use only polics only manager in gof father
- Q2. All nonsense questions no use in anyone
- Q3. No questions required to study you are the best you can give interweave directly and you will select
Interview Preparation Tips
(3 Questions)
- Q1. No use only polics only manager in gof father
- Q2. All nonsense questions no use in anyone
- Q3. No questions required to study you are the best you can give interweave directly and you will select
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
Depending project skills
Interview Preparation Tips
- Ms World
- Excel
- Powerpoint
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