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AVASO Technology Solutions Service Desk Analyst Interview Questions and Answers

Updated 14 Dec 2019

AVASO Technology Solutions Service Desk Analyst Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. 1. Can you do skating on Highway without your friends ?
  • Q2. What is colour of wall behind you ?
  • Ans. 

    The wall behind me is painted in a light shade of blue.

    • The wall color is a light shade of blue.

    • The blue color is calming and creates a peaceful environment.

    • The wall is well-maintained and free from any visible marks or damages.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Number of rounds : 4
Test platform : Mettl
1. Written Test (Basic ELQ )
2. Group discussion ( Topic was Article 370 )
3. Personal interview + HR round (Panel interview)
4. Phsychometric Test ( Mettl platform )

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General conversation
  • Q2. Basic stuff
  • Q3. Trouble shooting

Interview Preparation Tips

Round: Group Discussion
Experience: Facebook

Round: Resume Shortlist
Experience: Conversation about fac

Round: Test
Experience: Voice assessment

General Tips: Good experience..........
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about HCL...why do you select HCl
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - I had completed two round for interview n clear two rounds no respons aboud versant test ...mam told me about versant test n said i will call tomorrow ...but no respons n i am waiting for versant test

I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1. What is a SMTP and how it's being used 2. What is ITIL and it's version 3. What were the troubleshooting for Internet disconnected? 4.What is BSOD? 5. What is the use of IPconfing command?
  • Ans. 

    Answers to common IT-related questions for Service Desk Analyst position

    • SMTP is a protocol used for sending email messages between servers

    • ITIL is a framework for IT service management, with versions including ITIL v3 and ITIL 4

    • Troubleshooting for Internet disconnected includes checking cables, resetting the router, and checking network settings

    • BSOD stands for Blue Screen of Death, a critical error in Windows operating ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello All,

The communication plays the vital role in the for the SD analyst roles. Please either be proficient/ Intermediate and hookup with the basic networking and troubleshooting.

Skillet
1. Microsoft office
2.Outlook
3. Drivers
4. Active Directory
5. Hardware issues
6. Software issues
7. Ticketing software tools - Not mandatory

All the very best!!!

Skills evaluated in this interview

I applied via Referral and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1- Tell me something about yourself 2- What was your previous Experience 3- Tell me something about your family background
  • Ans. 

    I am a Service Desk Analyst with previous experience in IT support. I come from a close-knit family.

    • I have worked as a Service Desk Analyst for the past 3 years, providing technical support to end-users.

    • Prior to that, I worked as a Help Desk Technician for a software company.

    • I have a strong understanding of IT systems and troubleshooting techniques.

    • In my previous role, I successfully resolved over 1000 support tickets ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. 1-How do you connect a printer using an IP address 2- Scenario-based questions ( How would you help a client from the healthcare industry who is finding difficulties connecting to the hospital wifi ) 3- ...
Round 4 - Assignment 

An automated email gets triggered by Pearson group as they are the 3rd party service providers for HCL for the Versant test.

Round 5 - HR 

(1 Question)

  • Q1. If you clear the Versant round, You will be contacted through HR for the salary discussion.

Interview Preparation Tips

Topics to prepare for HCLTech Service Desk Analyst interview:
  • Youtube (
  • Pearson versant
Interview preparation tips for other job seekers - Make sure you go through YouTube videos for the versant test and practice it for at least a day.

Make sure you record your voice and correct it if you're mispronouncing it.

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Versant 

(1 Question)

  • Q1. Please Introduce yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Please Introduce yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Service desk analyst is an easy to get into job.
Round 1 - Technical 

(3 Questions)

  • Q1. No use only polics only manager in gof father
  • Q2. All nonsense questions no use in anyone
  • Q3. No questions required to study you are the best you can give interweave directly and you will select

Interview Preparation Tips

Interview preparation tips for other job seekers - Not use no one support clearly
Round 1 - Technical 

(3 Questions)

  • Q1. No use only polics only manager in gof father
  • Q2. All nonsense questions no use in anyone
  • Q3. No questions required to study you are the best you can give interweave directly and you will select

Interview Preparation Tips

Interview preparation tips for other job seekers - Not use no one support clearly

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy to crack, nice company

I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Depending project skills

Interview Preparation Tips

Topics to prepare for Wipro Service Desk Analyst interview:
  • Ms World
  • Excel
  • Powerpoint
Interview preparation tips for other job seekers - Great opportunity to giving for freshers for choice

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AVASO Technology Solutions Service Desk Analyst Salary
based on 7 salaries
₹3.2 L/yr - ₹4 L/yr
15% less than the average Service Desk Analyst Salary in India
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