Filter interviews by
Be the first one to contribute and help others!
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
Emotional intelligence involves self-awareness and self-regulation.
It also includes empathy and social skills.
Example: Being able to remain calm and composed in a stressful customer interaction.
Example: Understanding and responding appropriately to a customer's emotions.
Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
Assisting customers with technical issues related to products or services
Troubleshooting problems and providing solutions
Explaining technical information in a clear and understandable way
Offering guidance on how to use products or services effectively
Escalating complex technical issues to higher level suppor
Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
Customer service involves addressing general inquiries and providing assistance with products or services.
Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.
Customer s...
Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
Proficiency in using customer relationship management (CRM) software
Ability to troubleshoot technical issues remotely
Knowledge of online chat platforms and ticketing systems
Experience with data entry and analysis for customer support
Familiarity with social media platforms for customer interaction
Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
Customer satisfaction is the result of meeting or exceeding customer expectations.
It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.
Measuring customer satisfaction can be done through surveys, feedback forms, a...
I was interviewed in Nov 2024.
Here’s a simple framework to approach a case study effectively:
---
Case Study Framework
1. Understand the Problem
Read the case thoroughly and identify the key issue.
Ask clarifying questions if needed (if in a live setting).
Summarize the problem in your own words.
2. Analyze the Situation
SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)
Identify relevant stakeholders.
Gather data or key insights from the case text.
3. Identify Alternatives
Brainstorm possible solutions to the problem.
Consider multiple approaches (e.g., short-term vs. long-term solutions).
4. Evaluate the Alternatives
Weigh the pros and cons of each solution.
Assess feasibility, costs,
Common performance issues in a system include slow response times, high resource usage, bottlenecks, and crashes.
Slow response times can be caused by inefficient code, network latency, or overloaded servers.
High resource usage can lead to system slowdowns and crashes, often caused by memory leaks or inefficient algorithms.
Bottlenecks occur when a component of the system becomes a limiting factor, such as a database ser...
I have experience in identifying and resolving software bugs through thorough testing and collaboration with developers.
Identifying bugs by reproducing issues reported by users
Collaborating with developers to understand root cause of bugs
Testing bug fixes to ensure they are effective
Utilizing bug tracking tools like Jira or Bugzilla
Experience with regression testing to prevent reoccurrence of bugs
Shortcut Tips for Coding Tests: 1. Master the Basics: Familiarize yourself with arrays, strings, loops, and conditional statements. 2. Learn Patterns: Concentrate on sliding window, two-pointer techniques, recursion, and divide-and-conquer methods. 3. Use Standard Algorithms: Study breadth-first search (BFS), depth-first search (DFS), sorting algorithms, and dynamic programming principles. 4. Understand Data Structures: Practice with stacks, queues, linked lists, and trees. 5. Practice Edge Cases: Consider scenarios involving empty inputs, duplicates, and large datasets. 6. Write Pseudocode: Outline your plan before starting to code. 7. Optimize Early: Always strive for efficiency in your solutions.
I applied via Approached by Company and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
posted on 18 Dec 2024
I applied via Company Website and was interviewed in Nov 2024. There were 3 interview rounds.
The group discussion is the we work with team and the team (Group). The discussion is the company group had the meeting an they think what they do on next and etc....
Teleperformance is a global outsourcing company specializing in customer experience management.
Global outsourcing company
Specializes in customer experience management
Provides services such as customer support, technical support, sales, etc.
Passion for problem-solving and interest in software development drove me to choose this job.
Passion for problem-solving
Interest in software development
Opportunity to learn and grow in the field
Yes, I am very interested in doing work as a Junior Software Programmer.
I am passionate about coding and problem-solving
I enjoy learning new technologies and improving my skills
I have completed relevant courses or certifications in software development
No, I have not worked at Teleperformance before.
I have not worked at Teleperformance in the past.
My previous work experience does not include Teleperformance.
I am a new candidate for this position and have not worked at Teleperformance.
Yes, I am happy with this job because I enjoy coding and problem-solving.
I enjoy coding and problem-solving
I appreciate the opportunities for growth and learning in this role
I have a positive relationship with my team and enjoy collaborating on projects
posted on 18 Dec 2024
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
Purchase of inventory impacts financial statements by increasing assets and reducing cash or accounts payable.
Increase in inventory asset on balance sheet
Decrease in cash or increase in accounts payable on balance sheet
Cost of goods sold on income statement is impacted by inventory purchases
Gross profit margin is affected by inventory purchases
Inventory turnover ratio can be impacted by inventory purchases
USGAAP stands for United States Generally Accepted Accounting Principles, which are a set of accounting standards used in the US.
USGAAP is a set of accounting principles, standards, and procedures that companies must follow when preparing their financial statements.
It is important for companies operating in the US to comply with USGAAP to ensure consistency and transparency in financial reporting.
USGAAP covers a wide r...
I am very proficient in Excel and have extensive experience using it for financial analysis and reporting.
I am highly skilled in creating complex financial models and reports in Excel
I have experience using advanced functions such as VLOOKUP, pivot tables, and macros
I am comfortable working with large datasets and performing data analysis in Excel
I have used Excel for budgeting, forecasting, and variance analysis in pr
Yes, I am comfortable learning new software as needed for the role.
I am a quick learner and have experience adapting to new software in previous roles.
I am open to training and development opportunities to enhance my skills.
I understand the importance of staying current with technology in the accounting field.
I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.
It was a coding round interview along with interviewer via Virtual mode. I was given 2 coding questions on HackerRank for the interview:
1. one was an easy problem on counting minimum replacements.
2. "pat is an ordinary kid who works hard to be a great runner...." this was a challenging problem (which I managed to solve).
3. I was asked some basic Python questions, as the role was for a Python Developer.
I would use a relational database like MySQL for the Parking lot as it provides structured data storage and supports complex queries.
Relational databases like MySQL offer structured data storage for parking lot information
Supports complex queries for managing parking lot data efficiently
Ability to handle large amounts of data and transactions
Provides data integrity and security features
Can easily integrate with other s
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Arrays and strings - 90 mins
Create Modules, railway reservation system - 60 mins
posted on 13 Dec 2024
Agile is an iterative approach to project management, while waterfall is a linear approach.
Agile is iterative and allows for flexibility and changes throughout the project.
Waterfall is a linear approach where each phase must be completed before moving on to the next.
Agile focuses on delivering working software in short iterations, while waterfall follows a sequential process from requirements to testing and deployment.
I handle agile waterfall projects by blending the flexibility of agile with the structure of waterfall.
I create a hybrid approach that combines the iterative nature of agile with the sequential phases of waterfall.
I prioritize requirements and plan sprints while also defining clear milestones and deliverables.
I ensure constant communication and collaboration among team members to adapt to changes while staying on track...
Managed a large-scale construction project using the waterfall methodology
Developed a detailed project plan outlining all tasks and dependencies
Assigned specific roles and responsibilities to team members
Implemented a strict change control process to minimize scope creep
Conducted regular status meetings to track progress and address any issues
Completed the project on time and within budget
Data centre setup should evolve with advancements in technology and increasing demands for storage and processing power.
Regularly assess and upgrade hardware to ensure optimal performance
Implement virtualization to maximize resource utilization
Utilize cloud services for scalability and flexibility
Enhance security measures to protect sensitive data
Consider energy efficiency and sustainability in design
Software Developer
8
salaries
| ₹3.8 L/yr - ₹4.6 L/yr |
Software Engineer
4
salaries
| ₹4.5 L/yr - ₹6 L/yr |
Accountant
4
salaries
| ₹5.5 L/yr - ₹7 L/yr |
Executive
4
salaries
| ₹1.9 L/yr - ₹2.3 L/yr |
Financial Controller
4
salaries
| ₹41 L/yr - ₹47 L/yr |
Teleperformance
Amazon
iEnergizer
Deloitte