AU Small Finance Bank COM Interview Questions and Answers

Yes, I am comfortable with selling other products.

• I have experience in cross-selling and upselling products in my previous roles.

• I am willing to learn about new products and their features to effectively sell them.

• I understand that selling other products can increase revenue and customer satisfaction.

• For example, in my previous job as a retail associate, I was able to increase sales by suggesting complementary products

Small Finance Banks are specialized banks that provide financial services to the unbanked and underbanked sections of the society.

• Small Finance Banks were introduced by RBI in 2015 to provide financial inclusion to the unbanked and underbanked sections of the society.

• They offer basic banking services like deposits, loans, and payments to individuals and small businesses.

• They have a focus on microfinance and provide loa...read more

Our bank stands out with its customer-centric approach, innovative products, and advanced technology.

• We prioritize customer satisfaction and tailor our services to meet their needs.

• We offer unique products such as mobile banking and online investment platforms.

• Our advanced technology allows for faster and more secure transactions.

• We have a strong focus on financial education and offer resources to help customers make i...read more

The biggest issue faced by banks is managing risk and maintaining financial stability.

• Banks need to balance risk and reward while ensuring financial stability

• Regulatory compliance is a major challenge for banks

• Cybersecurity threats are increasing and banks need to invest in security measures

• Low interest rates and economic uncertainty can impact profitability

• Customer expectations are changing and banks need to adapt to

SLR, CRR, CAR, Repo and reverse repo are terms related to banking and finance.

• SLR stands for Statutory Liquidity Ratio and is the percentage of deposits that banks have to maintain in the form of liquid assets such as cash, gold, or government securities.

• CRR stands for Cash Reserve Ratio and is the percentage of deposits that banks have to keep with the central bank as a reserve.

• CAR stands for Capital Adequacy Ratio an...read more

NPA percentage comparison between commercial banks and ESAF small finance bank.

• NPA stands for Non-Performing Assets.

• It is the percentage of loans that are not being repaid by borrowers.

• As of March 2021, the NPA percentage for commercial banks was 7.48%.

• ESAF Small Finance Bank had an NPA percentage of 2.83% as of March 2021.

• ESAF's lower NPA percentage can be attributed to their focus on lending to micro and small enterp