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Arzooo.com Senior Customer Service Representative Interview Questions and Answers

Updated 13 Oct 2021

Arzooo.com Senior Customer Service Representative Interview Experiences

1 interview found

I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Education, work experience, About processes worked

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and very nice company to learn about different process and gain knowledge

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Straight forward questions regarding my job role and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - I just shared my role of my old company and they believed that I can be the correct person for what they were searching.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much salary expected
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you opting for this job
  • Q2. What is your goal from this job
  • Q3. What is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication skills.

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. She will only Ask About Yourself
  • Q2. She will tell you speak onto one random thing
Round 2 - Behavioral 

(1 Question)

  • Q1. Asks about what Do You know about traya
  • Ans. JUST TELL THAT "YOU GUYS USE MINOXIDIL"
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - DON'T GO IN THIS COMPANY THINKING THAT THIS WILL BE A 9 HOURS SHIFT they will literally tell you to sit atleast 10 hours or more than that your personal life will be discarded because of this work life balance is very SHIT here you will be drained till the end of the day by speaking only one thing all day everyday you will feel guilty in heart because you are filling other guys
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What Do You Know About Traya Health?
  • Q2. Why Do You Want To Join This Company?
  • Q3. What Is Customer Service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before leaving, prepare yourself well and be confident.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - online 

(3 Questions)

  • Q1. What is your company name
  • Q2. What is your work experience
  • Q3. What is your responsibility in your work place
  • Ans. Inbound outbound sortation also manpower handling
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - very useful and given vary positive feed back in work place

I applied via Company Website and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was your last profile?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please stay calm and positive

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduce yourself?
  • Q2. What are your strengths and weakness?
  • Q3. What are the conclusions of your projects that you did in college and internship?
  • Q4. What are the products of AmbitionBox?
  • Ans. 

    AmbitionBox is a platform that provides company reviews, salary information, and interview questions for job seekers.

    • Company reviews

    • Salary information

    • Interview questions

    • Job search

    • Career guidance

  • Answered by AI
  • Q5. How is AmbitionBox different from Glassdoor?
  • Ans. 

    AmbitionBox is a job portal focused on Indian companies, while Glassdoor is a global platform for job search and company reviews.

    • AmbitionBox is primarily focused on Indian companies, while Glassdoor is a global platform.

    • AmbitionBox has a larger database of Indian companies and job listings.

    • Glassdoor has a wider range of company reviews and ratings from around the world.

    • AmbitionBox offers salary insights and interview q...

  • Answered by AI

I applied via Company Website and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Past Work Experience
  • Ans. 

    I have 5 years of experience in operations management, overseeing daily activities and optimizing processes.

    • Managed a team of 20 employees, ensuring efficient workflow and meeting production targets

    • Implemented new procedures to streamline operations and reduce costs

    • Collaborated with cross-functional teams to improve communication and coordination

    • Developed and monitored key performance indicators to track operational pe...

  • Answered by AI
  • Q2. Written Test

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview took 3-4 days and 2 rounds were telephonic and the other was F2F.

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