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Traya Health Customer Care Executive Interview Questions and Answers

Updated 24 Sep 2023

Traya Health Customer Care Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What Do You Know About Traya Health?
  • Q2. Why Do You Want To Join This Company?
  • Q3. What Is Customer Service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before leaving, prepare yourself well and be confident.

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sell me something. that u like.

Interview Preparation Tips

Topics to prepare for MyCaptain Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Don't act just be genuine. That's enough .so be natural

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. It was really fantastic experience
  • Q2. Sell me something. Whichever the product you like
  • Ans. 

    I would like to sell you a smartwatch.

    • Stay connected with notifications and calls on your wrist.

    • Track your fitness goals and monitor your heart rate.

    • Control your music and take photos remotely.

    • Choose from a variety of stylish designs to match your personal style.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for MyCaptain Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Nothing , just be genuine and don't dry to be too smart and fake yourself.

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Straight forward questions regarding my job role and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - I just shared my role of my old company and they believed that I can be the correct person for what they were searching.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much salary expected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - online 

(3 Questions)

  • Q1. What is your company name
  • Q2. What is your work experience
  • Q3. What is your responsibility in your work place
  • Ans. Inbound outbound sortation also manpower handling
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - very useful and given vary positive feed back in work place

I applied via Company Website and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was your last profile?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please stay calm and positive

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I applied for an internship in your company through internshala.com . I got an email telling me that I was shortlisted it and now I have to fill this in order to move to the next round

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. The first question was to introduce yourself and if have a past working experience then what was your profile in past internship?

Interview Preparation Tips

Round: Resume Shortlist
Experience: Hi, i applied from naukri.com for an internship in Ambition box and i got a mail that my resume got shortlisted and i have to revert them with my availability for an internship
Tips: always check your mail on time so that u don't miss it

Round: HR Interview
Experience: In the HR round u i was asked about my experience and learning about my previous internship and what do i know about digital marketing because that was my interest area.
Tips: Be confident and precise in your answers

Round: Test
Experience: i was asked to write about any topic in 15 minutes just to evaluate my writing skills and my idea of writing.
Tips: Be creative,quick and natural
Duration: 10 minutes
Total Questions: -3

Round: Group Activity
Experience: we have to present about in topic in front it can b any political or technical topic.so i present a technical topic
Tips: be confident,expressive and clear

Skills: Communication And Confidence, General Awareness, Inter Person Communication Skills, Interaction Skills
College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)

I appeared for an interview in Jul 2017.

Interview Questionnaire 

3 Questions

  • Q1. Are You a Fresher? If not tell about your past working experience?
  • Ans. 

    Yes, I am a fresher with no past working experience.

    • I am a recent graduate looking to gain experience in the field.

    • I have completed internships or projects during my studies.

    • I am eager to learn and grow in a professional environment.

  • Answered by AI
  • Q2. What was your work profile in your past internship?
  • Ans. 

    I was responsible for conducting market research, creating social media content, and assisting with event planning.

    • Conducted market research to identify trends and opportunities

    • Created engaging social media content to increase brand awareness

    • Assisted in planning and executing events to promote company products/services

  • Answered by AI
  • Q3. Introduce yourself ?
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Recent graduate with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Strong communication and teamwork skills

    • Experience with programming languages such as Java, Python, and C++

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Hi, i applied from naukri.com for internship in AmbitionBox.com..They checked my entire CV and checked about my eligibility criteria and then I got a mail stating .My resume has been shortlisted and i would get a call from Hr for the further steps.
Tips: Make your CV properly .

Round: HR Interview
Experience: In this round HR asked me about my working profile in my past internship..and about my likes ,dislikes and my skills and preffered working area.
Tips: Be cool ,be confident and be clear and interactive.

Round: Test
Experience: I was asked to read out my article...about the topic i chose to write..it can be any topic technical or political or anything ..i chose Movie reviews
Tips: write about the topic you know in details about. Be quick ,be clear
Duration: 10 minutes
Total Questions: -3

Round: Group Activity
Experience: In this round ,i was asked to prepare a presentation..about any topic you know in details about and share some news ideas
Tips: Be expressive and loud

Skills: Inter Person Communication Skills, Writing Skills, General Awareness, Self-Awareness
College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)

Traya Health Interview FAQs

How many rounds are there in Traya Health Customer Care Executive interview?
Traya Health interview process usually has 2 rounds. The most common rounds in the Traya Health interview process are Resume Shortlist and HR.
How to prepare for Traya Health Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Traya Health. The most common topics and skills that interviewers at Traya Health expect are Communication Skills, Customer Relationship, Spoken English, Verbal Communication and customer care.
What are the top questions asked in Traya Health Customer Care Executive interview?

Some of the top questions asked at the Traya Health Customer Care Executive interview -

  1. What Do You Know About Traya Heal...read more
  2. What Is Customer Servi...read more

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Traya Health Customer Care Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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Traya Health Customer Care Executive Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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