Apco Motors Service Advisor Interview Questions and Answers

Q1. Java bake end development
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Q1. Describe your self
Ans. 
I am a dedicated and customer-oriented service advisor with excellent communication skills.
• Strong ability to understand and address customer needs

• Effective problem-solving and decision-making skills

• Proficient in using computer software and systems

• Experience in handling customer complaints and resolving issues

• Ability to work well under pressure and meet deadlines
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Q2. What was your privious company
Ans. 
I worked at XYZ Company as a Service Advisor.
• Worked at XYZ Company as a Service Advisor

• Assisted customers with their service needs

• Provided recommendations and estimates for repairs

• Scheduled appointments and managed service orders
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Q3. Why did you leave your previous job
Ans. 
Seeking better growth opportunities and a more challenging role.
• Limited growth potential in previous job

• Looking for a more challenging role

• Seeking a company with better career prospects

• Desire to expand skillset and gain new experiences
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Q4. Are you comfortable with this package
Ans. 
Yes, I am comfortable with this package.
• I have experience working with similar packages in the past.

• I have received training on how to use this package effectively.

• I am confident in my ability to troubleshoot any issues that may arise with this package.

• I have successfully used this package to provide excellent service to customers in the past.
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Q5. Tell us about your weakness
Ans. 
I tend to be overly critical of my own work.
• I have high standards for myself and always strive for perfection.

• I often spend extra time reviewing my work to ensure it meets the highest standards.

• I sometimes struggle with accepting compliments or recognizing my own achievements.

• Example: In my previous role, I would often spend extra time double-checking customer orders to avoid any mistakes.
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English and advisor role

Q1. Communication skills
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Q2. What is advisor role
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Q1. Where are you from?
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Q2. What is your hobby
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Q1. It was just a basic introduction
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Q1. They just asked about previous work experience and there was chat round
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Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support
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