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Angel Consultants Customer Service Interview Questions, Process, and Tips

Updated 17 Jul 2024

Angel Consultants Customer Service Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(6 Questions)

  • Q1. Tell me about your self ?
  • Q2. What do you know about social media ?
  • Ans. 

    Social media is a platform for online communication and networking.

    • Social media allows users to connect and interact with others online

    • Popular social media platforms include Facebook, Instagram, Twitter, and LinkedIn

    • Businesses use social media for marketing, customer service, and brand awareness

    • Social media can also be a source of news and information

  • Answered by AI
  • Q3. What is the responsibilities of customer service ?
  • Ans. 

    Customer service responsibilities include addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

    • Responding to customer inquiries and providing information

    • Resolving customer complaints and issues

    • Processing orders, returns, and exchanges

    • Maintaining customer records and information

    • Ensuring customer satisfaction and loyalty

    • Providing product or service recommendations

    • Handling billing and paymen...

  • Answered by AI
  • Q4. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is all about meeting the needs and expectations of customers.

    • It involves actively listening to customers, addressing their concerns, and providing solutions.

    • Good customer service can lead to customer satisfaction, loyalty, and repeat business.

    • Examples include responding promptly to customer inqu...

  • Answered by AI
  • Q5. Why do you want to work in Angel consultant as customer service?
  • Q6. How will you handle angry customers?
  • Ans. 

    I will listen to their concerns, empathize with their situation, remain calm, and offer solutions to resolve the issue.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Remain calm and composed throughout the interaction

    • Offer solutions or alternatives to address the customer's concerns

    • Follow up to ensure the customer is satisfied with the resolution

  • Answered by AI
Round 2 - One-on-one 

(4 Questions)

  • Q1. What is customer satisfaction?and how much does it mean to you?
  • Ans. 

    Customer satisfaction is meeting or exceeding customer expectations, ensuring they are happy with the product or service.

    • Customer satisfaction is the result of providing a positive experience for the customer.

    • It involves meeting or exceeding customer expectations.

    • It is important for building customer loyalty and repeat business.

    • Examples include timely resolution of customer issues, personalized service, and exceeding q

  • Answered by AI
  • Q2. What if a customer is abusing you?
  • Ans. 

    Stay calm, set boundaries, report the abuse to a supervisor.

    • Remain calm and composed, do not engage in arguments or escalate the situation.

    • Politely but firmly set boundaries with the customer, informing them that their behavior is unacceptable.

    • If the abuse continues, report the incident to a supervisor or manager for further action.

    • Remember to prioritize your safety and well-being in such situations.

  • Answered by AI
  • Q3. You got angry in between the work so what you do?
  • Q4. Demerits of traditional shopping?
  • Ans. 

    Demerits of traditional shopping include limited selection, inconvenience, and higher prices.

    • Limited selection compared to online shopping

    • Inconvenience of traveling to physical stores

    • Higher prices due to overhead costs

    • Limited store hours may not fit customer's schedule

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

I have well in mathematics, reasoning.

Round 2 - Coding Test 

I have well in coding session

Round 3 - HR 

(2 Questions)

  • Q1. What is your name?
  • Q2. What is your aim in life?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be success
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

What is social media

Interview Preparation Tips

Interview preparation tips for other job seekers - Why should we hire you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Personal Interview 

(1 Question)

  • Q1. What is your name
  • Ans. Kamlesh Nayak
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. Eduction and experiance background.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was vry normal interview no dont think that it was hard.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

India successfully landing on moon

Round 2 - Case Study 

Safety about your work place

Round 3 - HR 

(1 Question)

  • Q1. Introduction Project work About company Salary expectation One word of yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Select wisely
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. Why are you join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. My name is syed shoeb im from hyderabad
  • Q2. My qualification graduate bcom general 2018 pass out
  • Q3. Expereince no im fresher
  • Q4. Location hafeez baba nagar hyderabad
  • Q5. Im job search delotte company
  • Q6. Interview date and location
  • Q7. Ambition box interview question

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips im english talking no reading wiriting yes

I applied via Recruitment Consultant and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about your self
  • Q2. How did you here about position
  • Q3. Good , interested, well
  • Q4. Why should we hire you
  • Q5. Why do you want work at this company
  • Q6. Tell me about a challenger

Interview Preparation Tips

Interview preparation tips for other job seekers - Its better we are interviewed by direct company

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They are asking 4 to 5 questions to write a code. and I answer with 4 questions. and a little bit hard but it's common in every coding test.

Round 2 - Technical 

(1 Question)

  • Q1. What is oops? what is polymorphism asking some coding to write asking some java related and some testing related also

Interview Preparation Tips

Interview preparation tips for other job seekers - guys do your best. the company only sees your confidence and your technical skills. and it is my dream company. give your knowledge and gets all success to come together. all the best for future

Angel Consultants Interview FAQs

How many rounds are there in Angel Consultants Customer Service interview?
Angel Consultants interview process usually has 2 rounds. The most common rounds in the Angel Consultants interview process are HR and One-on-one Round.
What are the top questions asked in Angel Consultants Customer Service interview?

Some of the top questions asked at the Angel Consultants Customer Service interview -

  1. What is customer satisfaction?and how much does it mean to y...read more
  2. What is the responsibilities of customer servic...read more
  3. What do you know about social medi...read more

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