American Express Dispute Analyst Interview Questions and Answers

Interview preparation tips for other job seekers - Confidence is the key. Know everything about the company and job description.

Interview preparation tips for other job seekers - Don't stress much
Expect a basic introduction
But be well coordinated
Don't use fillers and mantain consistent flow
Prepare a rough flowchart of content and sequence
Try coming up with rebuttals here so you expect a question in advance and know what to respond and carry on swiftly

Round: HR Interview
Experience: The first round of interview was the HR Round, where basic questions about the profile and detailed introduction about the interviewee were asked.
Tips: Be confident with strong communication skills.

Round: Test
Experience: This first section had 2 questions that were given to test the written communication skills of a candidate. One of them was email writing on a given situation and the second one was Unseen Passage, which included 10 questions that were to be answered basis the passage given.

Second section was the Aptitude Test. This test included 20 questions. All the MCQ based questions given in this section mainly focused on checking the mathematical skills of a candidate.

Third section was the Logical Reasoning which included 20 questions based on simple logical reasoning. Easy to crack.
Tips: Strong command over English Vocabulary.
Time Management
Strong calculation skills.
Duration: 1 hour 30 minutes
Total Questions: 2

Round: Technical Interview
Experience: The last round was the panel interview. In this round basically the interviewee should have a well prepared answer about the understanding of the profile for which he/she was being interviewed. The questions were more based on analyzing the technical skills.
Tips: Be Confident.
Clear understanding about the profile.

Skills: Analytical Skills, Communication And Confidence, Logical Reasoning