American Express Collection Specialist Interview Questions and Answers

Aptitude test , finance questions, written test

GD topic related to economy etc

Q1. Resume based questions
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Q1. Basic questions related to location etc
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Q1. Balance sheet of bank
Ans. 
A balance sheet of a bank shows its assets, liabilities, and shareholders' equity at a specific point in time.
• Assets include cash, loans, investments, and property owned by the bank.

• Liabilities consist of deposits, borrowings, and other obligations the bank owes to external parties.

• Shareholders' equity represents the amount of capital contributed by shareholders and retained earnings.

• The balance sheet equation is Asset...read more
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Q2. Balance sheet of manufacturing firm
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Balance sheet shows a company's financial position at a specific point in time, including assets, liabilities, and equity.
• Balance sheet is a snapshot of a company's financial health at a specific date

• It includes assets (what the company owns), liabilities (what the company owes), and equity (the difference between assets and liabilities)

• Assets are typically listed in order of liquidity, liabilities in order of due date

• ...read more
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Q1. What is Human Resources
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Human Resources is a department within an organization responsible for managing employee relations, recruitment, training, and benefits.
• Responsible for recruitment and hiring processes

• Handles employee relations and conflict resolution

• Manages employee benefits and compensation

• Provides training and development opportunities

• Ensures compliance with labor laws and regulations
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Q2. How do you deal with employees
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