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American Express Backend Officer Interview Questions and Answers

Updated 5 Feb 2023

American Express Backend Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

We all do our own work but what if someone needs your help after working hours, will you be able to help or neglect?

Round 3 - Group Discussion 

Come up with the new ideas while working on the old ones, explain that how you can introduce them gradually in the team and what are the benefits of doing so.

Interview Preparation Tips

Topics to prepare for American Express Backend Officer interview:
  • Brief summary of the company
  • Job profile related material
Interview preparation tips for other job seekers - Basically maintaining a brief summary of the company where you are going to work. Why are you applying and why choosing certain company? Why will that company choose you?

Interview questions from similar companies

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Insurance and it’s products
  • Q2. NRI services

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, accurate and keep Check on your communication and words you use during interview

Interview Questionnaire 

2 Questions

  • Q1. Strengh and weakness
  • Q2. Regarding sales

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you?
  • Q2. Just keep your answer simple and show confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to be confident and I think confidence is the only strategy too crack any interview

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self

Interview Preparation Tips

Interview preparation tips for other job seekers - As you wish , can ask any type of answer and question u want

I applied via Campus Placement and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very simple but please do not join axis bank it is a worst organization to work and HR Policy is also very very burst if you join doesn't matter in which department you are you have to do hard core sales t...

Interview Preparation Tips

Interview preparation tips for other job seekers - Any 12th class student crack that interviews

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to sale product
  • Ans. 

    To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.

    • Research the target audience and their pain points

    • Highlight the unique features and benefits of the product

    • Create a sense of urgency through limited time offers or scarcity

    • Build trust and rapport with the customer

    • Handle objections and provide solutions

    • Close the sale and follow up for customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have an experience in axis bank i having 20k above salary without incentives

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer handling the request
  • Ans. 

    Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.

    • Listening actively to the customer's concern

    • Empathizing with the customer's situation

    • Offering solutions or alternatives to resolve the issue

    • Following up with the customer to ensure satisfaction

    • Maintaining a positive and professional demeanor throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is ok

I applied via Company Website and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's is your role in previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't loose self beleive

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There will be More challenging work so will i get support from here to learn

Interview Preparation Tips

Interview preparation tips for other job seekers - It was tremendous work environment i ever worked anywhere , very professional colleagues , they always ready to teach you support you , i don't wanted to left the organisation but i lost my few family members during covid so decided to take care of my few family members 🙂

American Express Interview FAQs

How many rounds are there in American Express Backend Officer interview?
American Express interview process usually has 3 rounds. The most common rounds in the American Express interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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American Express Backend Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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