Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amdocs Team. If you also belong to the team, you can get access from here

Amdocs Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Amdocs Software Support Engineer Interview Questions and Answers

Updated 24 Dec 2021

Amdocs Software Support Engineer Interview Experiences

2 interviews found

I applied via LinkedIn

Interview Questionnaire 

1 Question

  • Q1. What did you explore in your college days? aspect like did you know about any certification? Next move of your career ? Where did you find your self at present day (career wise)?

Interview Preparation Tips

Interview preparation tips for other job seekers - No knows how interviewer is but be fearless. if you more feel anxious, fear the more you loose your opportunity , be attentive , you also trick by question but you should confident about you answer if it's right or wrong leave up to front person.

Software Support Engineer interview

user image Just for IT Tech

posted on 30 Nov 2021

Software Support Engineer Interview Questions Asked at Other Companies

Q1. what is IP? what is difference in anti-virus & firewall? how ... read more
asked in Wipro
Q2. What is knowledge about internet and trouble shooting...
Q3. What are the key features for good support
Q4. Do you know the VB Macro Shift?
asked in Jio
Q5. Architecture of web application, out of memory error

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about SQL queries

Interview Preparation Tips

Round: Test
Experience: First round was online technical aptitude round. Around 60 students were shortlisted for interviews. Two rounds of interviews followed which revolves mostly around the concepts of DBMS, programming, logical reasoning and cloud computing(no idea why?). Only 12 were selected for second interview round out of which they selected only 5.

General Tips: Set your goals and sit for only those type of companies which match your aspirations.
Please do attend their PPTs as they can be very helpful in the interviews. Sometimes rejections happen only becuse we havn't attended their PPT. Try to cover atleast the basics of each topic that i told above. Be thorough with your concepts and speak confidently over there. Be strong in DSA, OS and one programming language especially.
Also prepare well for HR round as they can be really screwing as well. Cover topics like strengths/weaknesses, why you want to join their company, higher education(say no always) and reason for not going for it, why should they hire you, etc.
Do not panic, just always stay calm. Also listen carefully and with whole concentration to what they say. Always be patient, you will get a good company.
Also keep practicing your concepts even after you get placed. You will thank me later for this last point.
Skill Tips: DSA, OS, DBMS, C, JAVA, computer networks and puzzles are the most frequent things interviewers ask (in this order preference as well).
Forouzan for computer networks.Prefer online resources for preparation of C such as tutorialspoint, etc. Test your C skills by yeshwant kanetkar will also help you. For java, programmerinterview.com will help you prepare.
Skills:
College Name: NIT Surathkal
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. JavaScript , coding questions
Round 2 - Technical 

(1 Question)

  • Q1. Coding problem, JavaScript and nodejs question
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Aptitude Test 

Question related to operating system and computer network

Round 2 - Technical 

(1 Question)

  • Q1. Traverse all child nodes in tree
  • Ans. 

    Traverse all child nodes in a tree data structure

    • Use depth-first or breadth-first traversal algorithms

    • Recursively visit each child node starting from the root node

    • Consider using a stack or queue data structure for traversal

    • Example: Traverse all nodes in a binary tree

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Question related to cloud and oops
Round 4 - Technical 

(1 Question)

  • Q1. Question related to my background and how web site work
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I was interviewed in Dec 2024.

Round 1 - Technical 

(7 Questions)

  • Q1. Started with introduction
  • Q2. Asked about projects
  • Q3. Asked Architecture related questions and design pattern related questions
  • Q4. If you have 1 million requests how will you manage that
  • Ans. 

    I would use load balancing, caching, and scaling techniques to manage the 1 million requests.

    • Implement load balancing to distribute requests evenly across multiple servers.

    • Utilize caching to store frequently accessed data and reduce response times.

    • Scale horizontally by adding more servers to handle the increased load.

    • Optimize code and database queries to improve performance.

    • Monitor system performance and make adjustmen

  • Answered by AI
  • Q5. React vs SAP UI5
  • Ans. 

    React is a popular JavaScript library for building user interfaces, while SAP UI5 is a framework for developing enterprise-ready web applications.

    • React is more flexible and widely used in the industry.

    • SAP UI5 is specifically designed for SAP applications and has built-in support for SAP technologies.

    • React has a larger community and ecosystem with more resources and libraries available.

    • SAP UI5 provides a consistent user...

  • Answered by AI
  • Q6. Node VS JAVA
  • Ans. 

    Node.js is a runtime environment for executing JavaScript code outside of a browser, while Java is a general-purpose programming language often used for building enterprise applications.

    • Node.js is single-threaded and event-driven, making it ideal for handling asynchronous operations like I/O operations.

    • Java is a statically typed language with a strong emphasis on object-oriented programming, making it suitable for larg...

  • Answered by AI
  • Q7. Multitenancy in sap btp
  • Ans. 

    Multitenancy in SAP BTP allows multiple customers to share the same application instance while keeping their data isolated.

    • Multitenancy allows multiple customers (tenants) to use the same application instance.

    • Each tenant's data is isolated and secure from other tenants.

    • Tenants can customize their own settings, branding, and configurations within the shared application.

    • SAP BTP provides tools and features to manage multi...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Arrays and strings - 90 mins

Round 2 - Coding Test 

Create Modules, railway reservation system - 60 mins

Round 3 - Technical 

(5 Questions)

  • Q1. Difference between hashmap and hasptable
  • Q2. Why typescript over javascript
  • Q3. Find the percentage of increace in the quantity of item after making it price 20% extra
  • Q4. What is normalization
  • Q5. Date and time api available
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at Dayananda Sagar College of Engineering, Bangalore and was interviewed in Oct 2024. There were 4 interview rounds.

Round 1 - Coding Test 

3 coding dsa question
Difficulty is On your luck
My friends got easy level
I got medium level
Some got hard questions as well

Round 2 - Aptitude Test 

Ssh round , quant and logical
Tip: bring your calculator

Round 3 - Technical 

(3 Questions)

  • Q1. Two Puzzle : bulb switching and candle
  • Q2. Dsa questions such as string reverse, binary search
  • Q3. Dbms and os core subject questions
Round 4 - HR 

(2 Questions)

  • Q1. How are you better than others
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a girl, the interview rounds will be much easier for you as this company promotes diversity hiring.
The main differing factor is technical round interview which totally depends on the interviewer's mood .
Girls do get priority in this round, they are asked easier questions and will be selected if able to answer 60-70% of the questions.
Note:- it's not like they will hire any girl but a bit easier comparatively
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at CIITM Engineering College, Jaipur and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(6 Questions)

  • Q1. Can you describe a challenging project you worked on and how you handled it?
  • Q2. How do you prioritize tasks when you have multiple deadlines to meet?
  • Ans. 

    Prioritize tasks based on deadlines, importance, and impact on overall project goals.

    • Evaluate deadlines and prioritize tasks based on urgency

    • Consider the importance of each task in relation to project goals

    • Assess the impact of completing each task on overall project progress

    • Communicate with stakeholders to understand priorities and expectations

    • Break down tasks into smaller sub-tasks to manage workload effectively

  • Answered by AI
  • Q3. Describe a situation where you had to collaborate with a difficult team member. How did you approach the situation?
  • Q4. What strategies do you use to ensure the quality of your work?
  • Q5. How do you handle feedback or criticism from peers or supervisors?
  • Ans. 

    I handle feedback by actively listening, reflecting on the criticism, and using it to improve my work.

    • I actively listen to the feedback without getting defensive

    • I reflect on the criticism to understand the underlying issues

    • I use the feedback to improve my work and skills

    • I seek clarification if needed to fully understand the feedback

    • I appreciate constructive criticism as an opportunity for growth

  • Answered by AI
  • Q6. Can you describe a time when you had to adapt to a significant change at work? How did you handle it?

Interview Preparation Tips

Interview preparation tips for other job seekers - "Thank you for the opportunity! I'm happy to share interview questions to help job seekers. I believe this is a great way to support them."

Amdocs Interview FAQs

How to prepare for Amdocs Software Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amdocs. The most common topics and skills that interviewers at Amdocs expect are Software Support, Amdocs, microsoft, SQL and Software Solutions.

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
Oracle Interview Questions
3.7
 • 900 Interviews
Google Interview Questions
4.4
 • 870 Interviews
Mphasis Interview Questions
3.4
 • 809 Interviews
View all
Amdocs Software Support Engineer Salary
based on 283 salaries
₹3.6 L/yr - ₹14 L/yr
44% more than the average Software Support Engineer Salary in India
View more details

Amdocs Software Support Engineer Reviews and Ratings

based on 41 reviews

4.0/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

3.9

Salary

3.9

Job security

4.2

Company culture

3.3

Promotions

3.9

Work satisfaction

Explore 41 Reviews and Ratings
Software Developer
8.1k salaries
unlock blur

₹5 L/yr - ₹17 L/yr

Software Engineer
1.9k salaries
unlock blur

₹4 L/yr - ₹16 L/yr

Softwaretest Engineer
1.7k salaries
unlock blur

₹3.8 L/yr - ₹13.9 L/yr

Functional Test Engineer
1.2k salaries
unlock blur

₹4 L/yr - ₹12.1 L/yr

Associate Software Engineer
1k salaries
unlock blur

₹3.5 L/yr - ₹12 L/yr

Explore more salaries
Compare Amdocs with

TCS

3.7
Compare

IBM

4.0
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview