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Amdocs Desktop Support Engineer Interview Questions and Answers

Updated 17 Jan 2024

Amdocs Desktop Support Engineer Interview Experiences

1 interview found

Desktop Support Engineer Interview Questions & Answers

Anonymous

posted on 17 Jan 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical

(3 Questions)

Q1. Printer configuration

Add your answer

Q2. Laptop troubleshooting

Add your answer

Q3. Blue screen of death

Ans.

The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

BSOD is usually caused by hardware or software issues
Common causes include faulty RAM, incompatible drivers, or system file corruption
BSOD displays a specific error code that can help diagnose the issue
Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:

ITIL Certified

Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

Microsoft Corporation

Anonymous

posted on 28 Nov 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Trouble shooting steps

Add your answer

Q2. Challenge situation

Add your answer

Round 2 - Technical

(2 Questions)

Q1. Why Microsoft you choose

Ans.

I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

Microsoft products are widely used in the industry, giving me valuable experience and skills
Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues
Microsoft certifications are highly recognized and can help advance my career in IT su

Answered by AI

Add your answer

Q2. Diversity inclusion related topic

Add your answer

Desktop Support Engineer Interview Questions & Answers

Salesforce

Anonymous

posted on 24 Nov 2021

Interview Questionnaire

1 Question

Q1. What is the command used for clear cookies

Ans.

The command used for clearing cookies varies depending on the web browser being used.

In Google Chrome, the command is 'chrome://settings/clearBrowserData'
In Mozilla Firefox, the command is 'Options > Privacy & Security > Cookies and Site Data > Clear Data'
In Microsoft Edge, the command is 'Settings > Privacy, search, and services > Clear browsing data > Choose what to clear'
In Safari, the command is 'Safari > Preferenc

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for anything you have a offer and great place to work

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Microsoft Corporation

Anonymous

posted on 28 Nov 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Trouble shooting steps

Add your answer

Q2. Challenge situation

Add your answer

Round 2 - Technical

(2 Questions)

Q1. Why Microsoft you choose

Ans.

I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

Microsoft products are widely used in the industry, giving me valuable experience and skills
Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues
Microsoft certifications are highly recognized and can help advance my career in IT su

Answered by AI

Add your answer

Q2. Diversity inclusion related topic

Add your answer

Desktop & Laptop Support Engineer Interview Questions & Answers

Google

Anonymous

posted on 11 Oct 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Good and work life is very good

Round 3 - Technical

(1 Question)

Q1. Dns DHCP vpn server

Add your answer

Desktop Support Engineer Interview Questions & Answers

Salesforce

Anonymous

posted on 24 Nov 2021

Interview Questionnaire

1 Question

Q1. What is the command used for clear cookies

Ans.

The command used for clearing cookies varies depending on the web browser being used.

In Google Chrome, the command is 'chrome://settings/clearBrowserData'
In Mozilla Firefox, the command is 'Options > Privacy & Security > Cookies and Site Data > Clear Data'
In Microsoft Edge, the command is 'Settings > Privacy, search, and services > Clear browsing data > Choose what to clear'
In Safari, the command is 'Safari > Preferenc

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for anything you have a offer and great place to work

Skills evaluated in this interview

Amdocs Interview FAQs

How many rounds are there in Amdocs Desktop Support Engineer interview?

Amdocs interview process usually has 1 rounds. The most common rounds in the Amdocs interview process are Technical.

What are the top questions asked in Amdocs Desktop Support Engineer interview?

Some of the top questions asked at the Amdocs Desktop Support Engineer interview -

Blue screen of de...read more
Printer configurat...read more
Laptop troubleshoot...read more

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Amdocs Desktop Support Engineer Salary

based on 11 salaries

₹2.4 L/yr - ₹4.5 L/yr

29% more than the average Desktop Support Engineer Salary in India

View more details

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