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AMBITION JOB Customer Support Executive Interview Questions and Answers

Updated 21 Jun 2024

AMBITION JOB Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Am happy with customer problems and I will help him also

Round 2 - Group Discussion 

Customer support executive
Customer problems solved

Round 3 - HR 

(2 Questions)

  • Q1. What's your monthly payment/ sallary
  • Ans. 

    My monthly salary is competitive and based on my experience and qualifications.

    • My monthly salary is based on my experience and qualifications

    • I am looking for a competitive salary package

    • I am open to discussing salary during the interview process

  • Answered by AI
  • Q2. How can do your help
Round 4 - Case Study 

Case jesa bhi ho but customer ke saath case ke time beviour kuch iss tarhe se
1- hii hello / namaste
2- eye contact
3- contact number exchange
4- face expressions
5- teem work means agar koi baat Hume smjh nhi aari to owner se saalaah le skte hai
Am am always happy with this type deal and cash

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1:Self introduction
  • Ans. 2: memorable day in your life
  • Answered Anonymously
Round 2 - HR 

(1 Question)

  • Q1. Explain your previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy just they check our communication

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

No test because of I'm I have experience

Round 2 - Technical 

(2 Questions)

  • Q1. My name is Tolasa Jalde Ganfure
  • Q2. My mother is kibitu fuxe

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service officer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about previous experience
Round 2 - HR 

(1 Question)

  • Q1. Client round , questions regarding job description,checked communication
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1:Self introduction
  • Ans. 2: memorable day in your life
  • Answered Anonymously
Round 2 - HR 

(1 Question)

  • Q1. Explain your previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy just they check our communication
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.

Interview Questionnaire 

4 Questions

  • Q1. What is the deffirent OST and PST
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email, contacts, and other data.

    • OST stands for Offline Storage Table and is used by Outlook to store a copy of mailbox data from an Exchange server.

    • OST files allow users to access their mailbox data even when they are not connected to the server.

    • PST stands for Personal Storage Table and is used by Outlook to store email, contacts, calendar items, and other...

  • Answered by AI
  • Q2. What is the DNS
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.

    • DNS is like a phonebook for the internet

    • It helps to locate websites by translating domain names into IP addresses

    • DNS servers store information about domain names and their corresponding IP addresses

    • DNS is essential for browsing the internet and accessing websites

  • Answered by AI
  • Q3. TFTand SMTP deffirent
  • Q4. What is the IP addressing
  • Ans. 

    IP addressing is a method of assigning unique numerical identifiers to devices connected to a network.

    • IP addressing stands for Internet Protocol addressing.

    • It is a numerical label assigned to each device connected to a network.

    • It is used to identify and communicate with devices on a network.

    • There are two types of IP addresses: IPv4 and IPv6.

    • IPv4 addresses are 32-bit numbers and IPv6 addresses are 128-bit numbers.

  • Answered by AI

Skills evaluated in this interview

AMBITION JOB Interview FAQs

How many rounds are there in AMBITION JOB Customer Support Executive interview?
AMBITION JOB interview process usually has 4 rounds. The most common rounds in the AMBITION JOB interview process are Group Discussion, HR and Case Study.

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AMBITION JOB Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

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