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Amazon Pay Customer Service Associate Interview Questions and Answers
Amazon Pay Customer Service Associate Interview Experiences
1 interview found
I applied via Company Website and was interviewed in Aug 2022. There were 10 interview rounds.
Im interested tha group discussion interested
Im interested tha group discussion round
Im interested tha coding test im interested tha job
Im interested tha coding testing job gk
Im interested tha job coding test exam im interested
Im interested tha job testing interested
Ok im all was coding testing exam job interested
(5 Questions)
- Q1. Lost round final one round im interested
- Q2. Gk question all question im interested
- Q3. Gk question all question im interested job
- Q4. All Tamilnadu question onley for tamil question
- Q5. All question im interested tha job
(1 Question)
- Q1. Finnale round one round im interested tha job
(1 Question)
- Q1. Lost round and final round im interested tha jobs all Tamilnadu branches
Interview Preparation Tips
- Goole meeting
- MS Office
- GK
- Tally
- XL
- Online Inspection
- Tamil
- Gk question
- All gk
- Stamping
- Communication Skills
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I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.
(4 Questions)
- Q1. My self , Previous work knowledge, Salary expectations.
- Q2. Why you left last organisation?
- Q3. What is your salary expectations ?
- Q4. Where do you live at ?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
(8 Questions)
- Q1. Why should we hire you?
- Q2. Why are you looking for a change?
- Q3. Tell me about yourself.
- Q4. What are your salary expectations?
- Q5. What is your family background?
- Q6. Share details of your previous job.
- Q7. Where do you see yourself in 5 years?
- Q8. What are your strengths and weaknesses?
Interview Preparation Tips
- Effective Communication Skills
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 14 Apr 2021
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself ?
- Q2. Tell me about your previous experience ?
- Q3. Tell me about your native place ?
- Q4. Tell me about your best childhood memory
- Q5. Tell me about your best friend in one minute ?
- Q6. Tell me about your best college memory in one minute ?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you handle an angry customer on call?
- Ans.
I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional throughout the call.
Listen actively to the customer's concerns and let them vent.
Empathize with the customer and acknowledge their frustration.
Apologize for the inconvenience caused and take responsibility.
Offer solutions to resolve the issue and ask for their input.
Follow up with the customer to ensure the...
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self
- Q2. Customer service and prior experience if you have
- Q3. About your home town
- Q4. Client round just asked your self and customer service
- Q5. What you did yesterday
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Basic questions on testing.
- Q2. Write sample code on some basic queries supplied during interview.
- Ans.
Sample code for basic queries
Use SELECT statement to retrieve data from a table
Use WHERE clause to filter data based on conditions
Use ORDER BY clause to sort data in ascending or descending order
Use GROUP BY clause to group data based on a column
Use JOIN clause to combine data from multiple tables
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.
(1 Question)
- Q1. Introduction confirmation about the interview schedule.
(2 Questions)
- Q1. Go through your resume
- Q2. Testing core knowledge on applied domine.
(1 Question)
- Q1. About the salary negotiation.
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is the difference between System drive and Boot drive
- Ans.
System drive and Boot drive are different in terms of their functionality and purpose.
System drive contains the operating system files and other system-related files.
Boot drive is the drive from which the computer boots up.
System drive can be different from the Boot drive.
For example, in a dual-boot system, each operating system may have its own system and boot drives.
- Q2. Azure does It support AD LDAP?
- Ans.
Yes, Azure supports AD LDAP.
Azure Active Directory Domain Services provides LDAP support
Allows applications to authenticate and authorize users
Can be used to manage on-premises AD from Azure
Supports LDAPS (LDAP over SSL/TLS) for secure communication
- Q3. Azure does not support LDAP in MS Azure.The workaround is to setup Azure AD Domain services.Setup Security groups in Indentity and Accounts Management , then configure to LDAP connect.
- Ans.
Azure does not support LDAP. Workaround is to setup Azure AD Domain services and configure LDAP connect.
Azure AD Domain services can be used as a workaround for LDAP.
Security groups can be set up in Identity and Accounts Management.
LDAP connect can be configured after setting up Azure AD Domain services.
Azure AD Domain services provides managed domain services such as domain join, group policy, LDAP, and Kerberos/NTLM ...
Interview Preparation Tips
Skills evaluated in this interview
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