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Amazon Costumer Support Interview Questions and Answers

Updated 9 Sep 2024

7 interviews found

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Costumer Support Interview Questions

user image Anonymous

posted on 6 Oct 2020

I applied via Referral and was interviewed in Sep 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Costumer Support Interview Questions

user image Anonymous

posted on 9 Sep 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2024.

4 Interview Rounds

1

Assignment Round

My name is bratma kumari
I am 24 year old
I am a married
I am a housewife and my qualification 12th pass. And 58.8 percentage
I am currently Ghaziabad Uttar Pradesh

2

Assignment Round

I have a customer support remote job for Amazon please give me a chance

3

Coding Test Round

I am immediately join this job I am 100% hard working and anytime ready this job

4

HR Round (5 Questions)

  • Q1. Kya main interview Ghar se hi de sakti hun
  • Q2. This is a remote job
  • Q3. Kya main interview online de sakti hun
  • Q4. Mera interview kab hoga
  • Q5. I am waiting for response and this opportunity

Interview Preparation Tips

Topics to prepare for Amazon Costumer Support interview:
  • Remote virtual customer support
  • Current Job
Interview preparation tips for other job seekers - Customer support remote job

Costumer Support Interview Questions

user image Anonymous

posted on 8 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About company and
  • Q2. About interview

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Costumer Support Interview Questions

user image Anonymous

posted on 4 May 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2023.

2 Interview Rounds

1

Group Discussion Round

A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.

2

Case Study Round

A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. know your strenghts and weakness: Before you start job hunting, take some time to identity your skills, strengths, and weaknesses. Knowing what you're good at and where you need improvement can help you find a job that's a good fit for you.
2.Customize your resume and Cover letter : Your resume and cover letter should be tailored to the specific job you're applying for. make sure you resume highlights you relevant skills and experience, and you cover letter should explain why you're a good fit for the position.
3. Network: Networking is a great way to find job opportuniities . Attend industry events join prefessional associations, an deach out to poeple in your network to let them know you're looking for a job.

Amazon interview questions for designations

 Costumer Service

 (7)

 Support Engineer

 (7)

 Customer Support

 (4)

 Tech Support

 (1)

 Support Specialist

 (1)

 Support Analyst

 (1)

 Support Staff

 (1)

 Seller Support Associate

 (81)

Costumer Support Interview Questions

user image Anonymous

posted on 15 Jun 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2023.

7 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Documents Round (4 Questions)

  • Q1. Tell me your self
  • Q2. Tell me about your self
  • Q3. What was your highest qualification
  • Q4. Why you want this job
3

Aptitude Test Round

High secondary & computer knowledge

4

HR Round (1 Question)

  • Q1. Are you comfortable with this job
5

Assignment Round

Costomer handling. Technical support

6

Case Study Round

If you're giving me trening.i have to do each and every thing

7

Technical Round (1 Question)

  • Q1. Computer scan. Website blocking

Interview Preparation Tips

Interview preparation tips for other job seekers - Good platform. And I want a job opportunity

Costumer Support Interview Questions

user image Anonymous

posted on 26 Jul 2022

I applied via Naukri.com

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What are the need to customer and want
  • Q2. Who can help you customer and my behaviour

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer to need and want to clear to and doubt and customer provided information to customers

Costumer Support Interview Questions

user image Anonymous

posted on 16 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I am so lucky because the company chansed me for work so thank you amazon

Amazon Interview FAQs

How many rounds are there in Amazon Costumer Support interview?
Amazon interview process usually has 3-4 rounds. The most common rounds in the Amazon interview process are HR, Assignment and Resume Shortlist.
What are the top questions asked in Amazon Costumer Support interview?

Some of the top questions asked at the Amazon Costumer Support interview -

  1. What a person called if he knows two langua...read more
  2. What are the need to customer and w...read more
  3. How nutrition imp to k...read more

Tell us how to improve this page.

People are getting interviews through

based on 7 Amazon interviews
Job Portal
Referral
86%
14%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Costumer Support Salary
based on 9 salaries
₹2.1 L/yr - ₹4.5 L/yr
35% more than the average Costumer Support Salary in India
View more details

Amazon Costumer Support Reviews and Ratings

based on 19 reviews

4.5/5

Rating in categories

4.4

Skill development

4.3

Work-Life balance

4.3

Salary & Benefits

4.3

Job Security

4.6

Company culture

4.1

Promotions/Appraisal

4.3

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