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Amazon Costumer Support Interview Questions and Answers for Freshers

Updated 4 May 2023

Amazon Costumer Support Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.

Round 2 - Case Study 

A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. know your strenghts and weakness: Before you start job hunting, take some time to identity your skills, strengths, and weaknesses. Knowing what you're good at and where you need improvement can help you find a job that's a good fit for you.
2.Customize your resume and Cover letter : Your resume and cover letter should be tailored to the specific job you're applying for. make sure you resume highlights you relevant skills and experience, and you cover letter should explain why you're a good fit for the position.
3. Network: Networking is a great way to find job opportuniities . Attend industry events join prefessional associations, an deach out to poeple in your network to let them know you're looking for a job.

Amazon Interview FAQs

How many rounds are there in Amazon Costumer Support interview for freshers?
Amazon interview process for freshers usually has 3 rounds. The most common rounds in the Amazon interview process for freshers are Resume Shortlist, Group Discussion and Case Study.
What are the top questions asked in Amazon Costumer Support interview for freshers?

Some of the top questions asked at the Amazon Costumer Support interview for freshers -

  1. What a person called if he knows two langua...read more
  2. Kya main interview Ghar se hi de sakti ...read more
  3. I am waiting for response and this opportun...read more

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Amazon Costumer Support Salary
based on 11 salaries
₹2.1 L/yr - ₹8 L/yr
40% more than the average Costumer Support Salary in India
View more details

Amazon Costumer Support Reviews and Ratings

based on 20 reviews

4.6/5

Rating in categories

4.5

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4.3

Work-Life balance

4.4

Salary & Benefits

4.4

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4.7

Company culture

4.2

Promotions/Appraisal

4.3

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