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Amazon Senior Sales and Service Engineer Interview Questions and Answers

Updated 1 Nov 2022

Amazon Senior Sales and Service Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about our ability and skills at that time of ups and downs ☺️

Round 3 - Technical 

(7 Questions)

  • Q1. How to solve a new product issue
  • Ans. 

    To solve a new product issue, identify the problem, gather data, analyze the root cause, develop and implement a solution, and monitor the results.

    • Identify the problem by gathering feedback from customers and analyzing data

    • Gather data to understand the issue and its impact

    • Analyze the root cause of the issue to develop an effective solution

    • Develop and implement a solution, testing it thoroughly before releasing it to cu...

  • Answered by AI
  • Q2. How are going to develop the product
  • Q3. How will you provide you company for good performance
  • Q4. All about our ability and skills and family
  • Q5. Technical skills in coding and other
  • Q6. Our ability to solve issue with in no time
  • Q7. Financial analyst at all customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience....... success process ..........and job is very important for Life without skills we are nothing

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situational Analysis had to be done
Round 3 - One-on-one 

(1 Question)

  • Q1. Situational Experience question

Interview Preparation Tips

Interview preparation tips for other job seekers - Relax and be honest. They will check your confidence , ability to convince and pursue . Never intimidate but be assertive .Feel free to ask questions incase you need some clarification .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Situations and task related questions being asked in the first round.

Round 3 - One-on-one 

(1 Question)

  • Q1. Department leader took the second round where I was tested on the ground knowledge of product and market place
Round 4 - HR 

(1 Question)

  • Q1. Final discuss On Salary and other compensation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your KRA and KPI related knowledge handy before you go for the interview. First round it self has maximum rejection %.

I applied via Referral and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Experience related questions.
  • Q2. Case study was given and same time you are required to answer on the observation you had while going through the case study.
  • Q3. Role related open ended questions.
  • Q4. Challenges you had in your previous job.
  • Ans. 

    In my previous job as an Area Sales Manager, I faced several challenges.

    • Managing a large sales team and ensuring their productivity

    • Meeting sales targets in a highly competitive market

    • Dealing with difficult clients and resolving their issues

    • Adapting to changes in market trends and customer preferences

    • Coordinating with other departments to ensure smooth operations

    • Handling inventory management and logistics efficiently

  • Answered by AI
  • Q5. What benefit you will bring along with you.
  • Ans. 

    I will bring extensive sales experience, strong leadership skills, and a proven track record of exceeding targets.

    • Extensive sales experience: I have worked in sales for over 10 years, consistently achieving and surpassing sales targets.

    • Strong leadership skills: I have successfully managed and motivated sales teams, leading them to achieve exceptional results.

    • Proven track record of exceeding targets: In my previous role...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true on the facts you are sharing with the interviewer as he/she is already aware of it.

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. In an interview keep your mind open .
  • Q2. How did you spend your weekend
  • Q3. How to sell a product
  • Ans. 

    Selling a product requires understanding the customer's needs and demonstrating how the product can fulfill those needs.

    • Research the customer's needs and pain points

    • Highlight the unique features and benefits of the product

    • Provide social proof through testimonials or case studies

    • Address any objections or concerns the customer may have

    • Close the sale by asking for the customer's commitment

  • Answered by AI
  • Q4. Experience about past organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your mind open

Amazon Interview FAQs

How many rounds are there in Amazon Senior Sales and Service Engineer interview?
Amazon interview process usually has 3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and Technical.
What are the top questions asked in Amazon Senior Sales and Service Engineer interview?

Some of the top questions asked at the Amazon Senior Sales and Service Engineer interview -

  1. How to solve a new product is...read more
  2. Our ability to solve issue with in no t...read more
  3. Technical skills in coding and ot...read more

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