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Amazon

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4.1

based on 24.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Amazon Kdp Support Analyst Interview Questions and Answers

Updated 14 May 2024

Amazon Kdp Support Analyst Interview Experiences

3 interviews found

Kdp Support Analyst Interview Questions & Answers

Anonymous

posted on 14 May 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Group Discussion

Work Preference- Large Scale/ Small Scale

Round 2 - Aptitude Test

English. Communication

Round 3 - One-on-one

(1 Question)

Q1. General Communication

Add your answer

Round 4 - HR

(1 Question)

Q1. Work Discussion

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and revised with confidence. They are fairly understanding if there are any troubles while interview that you want to share.

Kdp Support Analyst Interview Questions & Answers

Anonymous

posted on 21 Jan 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Voice verbant test to check our communication skills

Round 3 - One-on-one

(2 Questions)

Q1. Asked about myself and my degree details

Add your answer

Q2. Asked about certain scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare well for voice versant test by increasing your communication skills

Kdp Support Analyst Interview Questions & Answers

Anonymous

posted on 23 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself and your past experience.

View 1 more answer

Round 2 - Aptitude Test

Versant English test

Round 3 - One-on-one

(1 Question)

Q1. Different questions about handaling escalated customers.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and display to them that you can build rapport or relationship with the flow t and then understand their questions and give them answer in an easy to understand language.

What people are saying about Amazon

View All

a hr manager

Looking for job as a Human Resource in Lucknow

Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

Got a question about Amazon?

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Uber

Anonymous

posted on 19 Apr 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about your self

Add your answer

Customer Support Associate Interview Questions & Answers

Groupon

Muhammed azhar

posted on 14 Jun 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion

Asked about the advantages and disadvantages of online shopping

Round 2 - Aptitude Test

Language proficiency and other aptitude

Round 3 - One-on-one

(1 Question)

Q1. Basic questions related to cs and previous roles and responsibilities

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary discussions and further procedures

Add your answer

Desktop Support Engineer Interview Questions & Answers

OLX

Anonymous

posted on 30 Sep 2023

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Knowlesge about IT

Add your answer

Q2. Experience required

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All are fake first they hire treat you like a dog then they blame you for there own faults

Customer Support Associate Interview Questions & Answers

Groupon

dinesh kumar

posted on 25 Jun 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Aptitude Test

Aptitude includes time and distance 30 minutes

Round 3 - Group Discussion

General topics for 15 minutes

Round 4 - One-on-one

(2 Questions)

Q1. Previous experiences

Add your answer

Q2. Experience about the customer satisfaction

Ans.

I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.

Utilizing active listening skills to understand customer needs and concerns
Offering personalized solutions to address customer issues
Following up with customers to ensure their satisfaction
Handling escalated situations with empathy and professionalism

Answered by AI

Add your answer

Customer Support Executive Interview Questions & Answers

Groupon

Anonymous

posted on 5 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion

Gave a common topic to debate upon to check communication skills

Round 2 - Technical

(1 Question)

Q1. Typing skill test

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.

Add your answer

Customer Support Executive Interview Questions & Answers

Groupon

Anonymous

posted on 24 Aug 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assignment

Went well. Basic grammar assessment easy to crack

Customer Support Executive Interview Questions & Answers

Uber

Anonymous

posted on 7 May 2021

Interview Questionnaire

1 Question

Q1. Only Self introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Amazon Interview FAQs

How many rounds are there in Amazon Kdp Support Analyst interview?

Amazon interview process usually has 3-4 rounds. The most common rounds in the Amazon interview process are Aptitude Test, One-on-one Round and HR.

How to prepare for Amazon Kdp Support Analyst interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are voice process, Communication Skills, Customer Service, customer support and inbound.

What are the top questions asked in Amazon Kdp Support Analyst interview?

Some of the top questions asked at the Amazon Kdp Support Analyst interview -

Different questions about handaling escalated custome...read more
Asked about certain scenario based questi...read more
General Communicat...read more

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Amazon Kdp Support Analyst Salary

based on 35 salaries

₹3.1 L/yr - ₹5.7 L/yr

At par with the average Kdp Support Analyst Salary in India

View more details

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