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Amazon IT Support Associate Interview Questions and Answers
Updated
8 Jul 2024
2 interviews found
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Popular
Hussain
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Technical Round (3 Questions)
- Q1. About active directory Add Answer
- Q2. Linux what is sudo code View Answers (1)
- Q3. Printer configuration Add Answer
2
HR Round (1 Question)
- Q1. About you and your job role Add Answer
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via ----- and was interviewed before Jul 2023.
2 Interview Rounds
1
Technical Round (1 Question)
- Q1. If a customer contacts saying their account is getting repeatedly locked and is currently locked out too, how would you address this issue? View Answers (1)
2
HR Round (1 Question)
- Q1. Have you contributed to any additional work/projects apart from your regular responsibilities? Add Answer
Interview Preparation Tips
Topics to prepare for Amazon IT Support Associate interview:
Answer all questions either in SBI or STAR format.
- ITIL Certified
- Servicedesk
- Jamf
- SCCM
Answer all questions either in SBI or STAR format.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
Muhammed azhar
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2023.
4 Interview Rounds
1
Group Discussion Round
Asked about the advantages and disadvantages of online shopping
2
Aptitude Test Round
Language proficiency and other aptitude
3
One-on-one Round (1 Question)
- Q1. Basic questions related to cs and previous roles and responsibilities Add Answer
4
HR Round (1 Question)
- Q1. Salary discussions and further procedures Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Knowlesge about IT Add Answer
- Q2. Experience required Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - All are fake first they hire treat you like a dog then they blame you for there own faults
dinesh kumar
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Aptitude includes time and distance 30 minutes
3
Group Discussion Round
General topics for 15 minutes
4
One-on-one Round (2 Questions)
- Q1. Previous experiences Add Answer
- Q2. Experience about the customer satisfaction View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed before Feb 2023.
3 Interview Rounds
1
Group Discussion Round
Gave a common topic to debate upon to check communication skills
2
Technical Round (1 Question)
- Q1. Typing skill test Add Answer
3
One-on-one Round (1 Question)
- Q1. Situation based questions regarding customer support, how would u handle them at that particular situation. Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Assignment Round
Went well. Basic grammar assessment easy to crack
Interview Questions
- Q1. Only Self introduction
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Amazon Interview FAQs
How many rounds are there in Amazon IT Support Associate interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Technical and HR.
What are the top questions asked in Amazon IT Support Associate interview?
Tell us how to improve this page.
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People are getting interviews through
based on 1 Amazon interview
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
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At
par with the average IT Support Associate Salary in India
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Amazon IT Support Associate Reviews and Ratings
based on 6 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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