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20+ Concentrix Corporation Interview Questions and Answers

Updated 20 Dec 2024
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Q1. Difference between online and offline shopping.

Ans.

Online shopping allows for convenience and a wider selection, while offline shopping offers a more tactile and personal experience.

  • Online shopping can be done from anywhere with an internet connection

  • Offline shopping allows customers to physically see and touch products before purchasing

  • Online shopping often offers a wider selection of products and better prices

  • Offline shopping can provide a more personalized experience with knowledgeable staff and in-store events

  • Examples of ...read more

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Q2. Who many types in shopping ?

Ans.

There are several types of shopping including online, in-store, grocery, luxury, thrift, and impulsive.

  • Online shopping - buying products through the internet

  • In-store shopping - physically going to a store to purchase products

  • Grocery shopping - buying food and household items at a grocery store

  • Luxury shopping - purchasing high-end, expensive items

  • Thrift shopping - buying second-hand items at a lower cost

  • Impulsive shopping - making unplanned purchases on a whim

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Q3. How do you limit distraction

Ans.

To limit distractions, I prioritize tasks, create a dedicated workspace, and use time management techniques.

  • Prioritize tasks by creating a to-do list and focusing on important tasks first

  • Create a dedicated workspace free from distractions like noise and clutter

  • Use time management techniques such as the Pomodoro Technique or time blocking

  • Minimize interruptions by turning off notifications or using focus apps

  • Practice self-discipline and set boundaries to avoid getting distracte...read more

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Q4. developers are2 roles arr making program checking errors

Ans.

Developers have two main roles: writing code to create programs and debugging to find and fix errors.

  • Developers write code to create programs or applications.

  • They also check for errors in the code and debug to fix them.

  • Examples of debugging tools include breakpoints, logging, and unit tests.

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Q5. How to received the calls customer

Ans.

Receive calls from customers by answering promptly and professionally.

  • Answer the call within the first few rings

  • Greet the customer with a friendly tone

  • Listen actively to their concerns or inquiries

  • Provide accurate information or assistance

  • End the call with a thank you and offer further help if needed

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Q6. What is an introduction to Human Resources (HR)?

Ans.

HR is a department within an organization responsible for managing employees, recruiting, training, and handling employee relations.

  • HR oversees recruitment and hiring processes

  • HR manages employee benefits and payroll

  • HR handles employee relations and conflict resolution

  • HR is responsible for training and development programs

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Q7. How to speak with customers(behaviour)

Ans.

Speak with customers politely, actively listen, show empathy, and provide helpful solutions.

  • Greet customers warmly and introduce yourself

  • Listen actively to understand their needs and concerns

  • Show empathy by acknowledging their feelings and frustrations

  • Provide helpful solutions or alternatives to resolve their issues

  • Thank them for their feedback and offer assistance for any future concerns

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Q8. no portions are bio groups

Ans.

The question is unclear and seems to be missing important information.

  • Ask for clarification on what is meant by 'bio groups'

  • Request more context or examples to better understand the question

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Q9. Tell about urs and speak good and fluent english

Ans.

I have a strong command of the English language and can communicate effectively.

  • I have been speaking English fluently for many years

  • I have completed advanced English courses in school

  • I have experience communicating in English in professional settings

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Q10. Tell me about different types of device testing

Ans.

Device testing includes functionality, performance, usability, compatibility, and security testing.

  • Functionality testing ensures the device performs as intended.

  • Performance testing checks the speed, responsiveness, and stability of the device.

  • Usability testing evaluates how easy the device is to use for the intended users.

  • Compatibility testing ensures the device works with different operating systems, browsers, and devices.

  • Security testing checks for vulnerabilities and ensur...read more

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Q11. bio are final solutions

Ans.

Final solutions in biology refer to the ultimate outcomes or conclusions of a biological process or experiment.

  • Final solutions in biology often involve determining the overall impact or significance of a study or experiment.

  • They may also refer to the ultimate goals or objectives of a research project.

  • Examples include identifying the key findings of a study, drawing conclusions based on experimental results, or proposing future research directions based on the findings.

  • Final s...read more

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Q12. google deals with mars

Ans.

Google has partnered with NASA to create a virtual tour of Mars using images from the Curiosity rover.

  • Google collaborated with NASA to create Google Mars, a tool that allows users to explore the surface of Mars.

  • The images used in Google Mars are captured by NASA's Curiosity rover and other spacecraft.

  • Users can view high-resolution images of Mars' surface, including canyons, mountains, and valleys.

  • Google Mars also provides information about the history and geology of the Red P...read more

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Q13. firefox prepared by hencricks

Ans.

Hendricks is a brand of gin, not a type of Firefox browser.

  • Hendricks is not related to Firefox in any way

  • Hendricks is a brand of gin known for its unique flavor profile

  • Firefox is a popular web browser developed by Mozilla

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Q14. software dealing by groups

Ans.

Software dealing by groups refers to software that facilitates collaboration and communication among team members.

  • Allows for sharing of files and documents within a group

  • Enables real-time messaging and communication

  • Facilitates project management and task assignment

  • Examples: Slack, Microsoft Teams, Trello

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Q15. hencricks are zero group

Ans.

Hencricks are zero group refers to a mathematical concept where a set of elements has an identity element that when combined with any other element results in the original element.

  • Hencricks are zero group is a term used in abstract algebra to describe a set with an identity element.

  • In a Hencricks zero group, combining any element with the identity element results in the original element.

  • Examples of Hencricks zero groups include the set of integers under addition, where 0 is t...read more

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Q16. Online vs offline purchase experience

Ans.

Online purchase offers convenience and variety, while offline purchase allows for physical inspection and immediate gratification.

  • Online purchase offers convenience of shopping from anywhere at any time.

  • Offline purchase allows for physical inspection of products before buying.

  • Online purchase provides a wide variety of options to choose from.

  • Offline purchase offers immediate gratification as products can be taken home right away.

  • Online purchase may have shipping costs and dela...read more

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Q17. Write a scenario for a test case

Ans.

Scenario for testing a login functionality on a website

  • Enter valid username and password, should successfully log in

  • Enter invalid username and password, should display error message

  • Try logging in without entering any credentials, should display required fields message

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Q18. What's ur qualification

Ans.

I have a Bachelor's degree in Business Administration with a focus on Marketing.

  • Bachelor's degree in Business Administration

  • Focus on Marketing

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Q19. Explain in star method

Ans.

I will explain using the STAR method: Situation, Task, Action, Result.

  • Situation: Provide context for the situation you were in.

  • Task: Explain the specific task or goal you were assigned.

  • Action: Describe the actions you took to address the task.

  • Result: Share the outcome of your actions and any lessons learned.

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Q20. outbount for complete

Ans.

Outbound refers to the process of reaching out to potential customers or clients to initiate a conversation or offer a product/service.

  • Outbound sales involves cold calling, email campaigns, and social media outreach.

  • Outbound marketing includes advertising, direct mail, and telemarketing.

  • Outbound customer service involves proactively contacting customers for feedback or follow-ups.

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Q21. HPT full form h

Ans.

HPT stands for Human Performance Technology.

  • HPT is a systematic approach to improving productivity and competence in organizations.

  • It focuses on analyzing performance gaps and implementing solutions to address them.

  • Examples of HPT interventions include training programs, performance support tools, and process improvements.

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Q22. CPT full form c

Ans.

CPT stands for Current Procedural Terminology

  • CPT codes are used for medical billing and coding

  • They are maintained by the American Medical Association (AMA)

  • Examples of CPT codes include 99213 for a typical office visit and 29881 for a knee arthroscopy

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Q23. inbount for complete

Ans.

Inbound refers to the process of receiving incoming communications or requests.

  • Inbound communication can include phone calls, emails, or messages from customers or clients.

  • Inbound requests may involve customer inquiries, technical support issues, or sales leads.

  • Effective inbound processes are essential for providing timely and accurate responses to incoming communications.

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More about working at Amazon

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Interview Process at Concentrix Corporation

based on 31 interviews in the last 1 year
2 Interview rounds
Aptitude Test Round
HR Round
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