Amazon Development Centre India Process Specialist Interview Questions and Answers

Q1. Can you lead a team
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Q2. How you can look after a state
Ans. 
Looking after a state involves monitoring and maintaining its overall well-being and functionality.
• Regularly assess the current state of affairs

• Implement strategies to improve and maintain the state

• Address any issues or concerns promptly

• Provide necessary resources and support

• Monitor progress and make adjustments as needed
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Q1. Only aptitude test
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Q1. They asked you very normal questions like what you have done in your academics and about your previous experience. They just checked the vocabulary and communication skills.
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Q1. This is the second round which is held by the team manager they also asked about your experience and they give you the situation based questions to check your presence of mind and how thoughtful you are.
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Q1. What is CAP, How do you implement
Ans. 
CAP stands for Corrective Action Plan, it is implemented to address and resolve issues or non-conformities in a process.
• Identify the root cause of the issue or non-conformity

• Develop a plan with specific actions to address the root cause

• Assign responsibilities to team members for implementing the plan

• Set deadlines for completion of actions

• Monitor progress and effectiveness of the plan

• Adjust the plan as needed to ensure
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Q2. What is EDP, How to do you implement
Ans. 
EDP stands for Electronic Data Processing. It refers to the use of computers to process data and information.
• Implement EDP by using computers and software to input, process, store, and output data

• Utilize databases, spreadsheets, and other software tools for data processing

• Ensure data security and accuracy through proper implementation of EDP protocols

• Train employees on how to effectively use EDP systems for their daily
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Q3. Tell me one good and bad things as a Process Trainer
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Q4. What is the hidden strategy to improve the NHT batch Throughput
Ans. 
The hidden strategy to improve NHT batch Throughput involves optimizing training materials, providing personalized coaching, and implementing performance incentives.
• Optimize training materials to ensure they are clear, concise, and engaging

• Provide personalized coaching to address individual learning needs and challenges

• Implement performance incentives such as rewards for meeting targets or completing tasks ahead of sch
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Q5. What is the average FPA in your training experience
Ans. 
The average FPA in my training experience is 85%
• Average FPA is calculated by adding up all FPAs and dividing by the number of trainees

• In my experience, trainees typically achieve FPAs ranging from 80% to 90%

• I have trained a total of 20 individuals, with an average FPA of 85%
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Q1. How skilled are you with MS Excel?
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Q1. Basic information about ourself and little bit about eduaction.
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Q1. How to satisfy customers?
Ans. 
To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.
• Listen to customer needs and preferences

• Provide excellent customer service

• Offer high-quality products/services

• Seek feedback for continuous improvement
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Q2. One scenerio on the base of customer support.
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Q1. What are your salary expectations?
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Q2. Tell me about yourself.
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Q3. No any other questions
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Q4. No question any other
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Q1. What is your family background?
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Q2. No any other questions
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Q3. Are you comfortable this job
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