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Amazon Development Centre India Hard Goods Merchandiser Interview Questions, Process, and Tips

Updated 10 Aug 2023

Amazon Development Centre India Hard Goods Merchandiser Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you hiri this job ?
  • Ans. 

    As a fresher I have a ability the ability is nothing about and without an opportunity

  • Answered Anonymously
  • Q2. What is the customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves helping customers with their inquiries, issues, and complaints.

    • It includes providing product information, processing orders, and handling returns or exchanges.

    • Good customer service can lead to customer satisfaction, loyalty, and repeat business.

    • Examples of customer service include answerin...

  • Answered by AI
  • Q3. Y you have choose this company?
  • Ans. 

    Because of choosing this job as a fresher if Starty career from this company I may be great in future

  • Answered Anonymously
  • Q4. What is customer service support?
  • Ans. 

    Customer service support involves providing assistance and solutions to customers before, during, and after a purchase.

    • Assisting customers with product inquiries and issues

    • Resolving complaints and concerns in a timely manner

    • Providing guidance on product usage and troubleshooting

    • Ensuring customer satisfaction through effective communication

    • Offering refunds, exchanges, or replacements when necessary

  • Answered by AI
Round 3 - One-on-one 

(6 Questions)

  • Q1. Why you hiri this job?
  • Q2. What is customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing helpful information, resolving issues, and ensuring customer satisfaction.

    • Examples of good customer service include responding promptly to inquiries, offering personalized recommendations, and following up to ensure

  • Answered by AI
  • Q3. Why you have only Choose this company only ?
  • Q4. What is about customer service support?
  • Ans. 

    Customer service support is crucial for ensuring customer satisfaction and loyalty.

    • Customer service support involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing product information, troubleshooting assistance, and processing returns or exchanges.

    • Effective customer service support can lead to increased customer retention and positive word-of-mouth ref...

  • Answered by AI
  • Q5. Why you are interested in joining this customer service support?
  • Q6. For which process you have joined in this company?

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Hard Goods Merchandiser interview?
Amazon Development Centre India interview process usually has 3 rounds. The most common rounds in the Amazon Development Centre India interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Amazon Development Centre India Hard Goods Merchandiser interview?

Some of the top questions asked at the Amazon Development Centre India Hard Goods Merchandiser interview -

  1. What is the customer servi...read more
  2. What is customer service suppo...read more
  3. What is about customer service suppo...read more

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