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Amazon Development Centre India C.S.A Interview Questions and Answers
Amazon Development Centre India C.S.A Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Nov 2019. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Write an Essay in 9 minutes containing minimum 110 words
- Q2. Write an Email in 9 minutes
- Q3. Actually Versant exam was there.so there were online rounds
Interview Preparation Tips
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Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of
(3 Questions)
- Q1. What is the gud service?
- Ans.
Good service is providing efficient and effective assistance to customers to meet their needs and exceed their expectations.
Prompt and courteous responses to customer inquiries
Timely resolution of customer issues
Personalized assistance tailored to individual customer needs
Going above and beyond to ensure customer satisfaction
Consistent follow-up to ensure customer needs are met
Examples: Providing a refund for a dissati...
- Q2. Any gk question
- Q3. Work place in gud service
- Ans.
A workplace with good service is essential for customer satisfaction and loyalty.
Providing prompt and efficient responses to customer inquiries
Ensuring clear communication and understanding of customer needs
Going above and beyond to exceed customer expectations
Training and empowering employees to deliver exceptional service
Implementing feedback mechanisms to continuously improve service quality
Interview Preparation Tips
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about your self
- Q2. Weakness or strength
- Q3. Last working day
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Brief introducation
- Q2. Past experiences
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do you understand by Customer Service.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
Interview Preparation Tips
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Why do you want this job ?
- Q3. Why Globiva?
- Ans.
Globiva is a leading customer care service provider with a focus on delivering exceptional customer experiences.
Globiva has a strong reputation for providing high-quality customer care services
The company has a customer-centric approach and is committed to delivering exceptional customer experiences
Globiva has a team of highly skilled and experienced customer care executives who are dedicated to providing excellent ser...
Interview Preparation Tips
(3 Questions)
- Q1. How to use the job
- Q2. What are the anything else
- Q3. How to use job
(2 Questions)
- Q1. This is my favourite job Flipkart castmar care executive in Kannada language
- Q2. This is my favourite job
Interview Preparation Tips
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Amazon Development Centre India Interviews By Designations
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Amazon Development Centre India C.S.A Reviews and Ratings
based on 22 reviews
Rating in categories
|
Customer Service Associate
2.9k
salaries
|  ₹1.2 L/yr - ₹5.6 L/yr |
|
Transaction Risk Investigator
1.4k
salaries
| ₹2.2 L/yr - ₹6.5 L/yr |
|
Customer Service Executive
983
salaries
| ₹1.5 L/yr - ₹5.8 L/yr |
|
Senior Associate
809
salaries
| ₹2.5 L/yr - ₹8.5 L/yr |
|
Quality Specialist
640
salaries
| ₹3 L/yr - ₹7.1 L/yr |
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