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I applied via campus placement at Manipal University and was interviewed in Jun 2024. There were 2 interview rounds.
It was very easy, basic questions
I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.
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posted on 11 Oct 2024
I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Sep 2024. There were 2 interview rounds.
Take assignment of 20 minutes
Aptitude test in which 20 questions
posted on 29 Nov 2024
I have over 5 years of experience in customer service roles, including handling escalated customer issues and managing a team.
Managed a team of customer service representatives to ensure high levels of customer satisfaction
Handled escalated customer issues and resolved them in a timely and efficient manner
Implemented new customer service strategies to improve overall customer experience
Utilized CRM software to track cu...
It only ask about mathematical , and grammatical knowledge
CX service refers to customer experience service, and tackling a difficult CX involves active listening, empathy, problem-solving, and effective communication.
Active listening to understand the customer's concerns and needs
Showing empathy towards the customer's situation and emotions
Problem-solving to find a solution that meets the customer's expectations
Effective communication to explain the resolution and ensure cust
Basic reasoning questions qualitative and quantitative.
posted on 11 Oct 2024
I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Sep 2024. There were 2 interview rounds.
Take assignment of 20 minutes
Aptitude test in which 20 questions
posted on 14 Sep 2024
I was interviewed in Aug 2024.
Verbal basic questions quant eng lr
I am passionate about helping customers and providing excellent service.
I enjoy interacting with people and solving problems
I have strong communication skills and empathy
I thrive in fast-paced environments and enjoy multitasking
I have previous experience in customer service roles, such as working in retail or hospitality
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Interview experience
based on 10 reviews
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