Airbase Technical Support Engineer Interview Questions and Answers

Q1. How would you deploy a Virtual Machine?
Ans. 
To deploy a Virtual Machine, you would need to use a virtualization platform and follow specific steps to create and configure the VM.
• Choose a virtualization platform such as VMware, Hyper-V, or VirtualBox.

• Create a new virtual machine and specify settings such as CPU, memory, storage, and network.

• Install an operating system on the virtual machine.

• Configure any additional settings or software needed for the VM to functi...read more
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Q2. What do you know about DNS?
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DNS stands for Domain Name System, which translates domain names to IP addresses.
• DNS is a decentralized system used to translate domain names to IP addresses

• It helps users access websites using easy-to-remember domain names instead of complex IP addresses

• DNS servers store records like A, CNAME, MX, and TXT to provide various types of information

• DNS resolution process involves recursive and iterative queries to find the...read more
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Q3. If you were to troubleshoot a non-RDP scenario, how would you approach it?
Ans. 
I would start by checking network connectivity, firewall settings, and remote desktop settings.
• Check network connectivity to ensure the device is connected to the network

• Verify firewall settings to ensure RDP traffic is allowed

• Check remote desktop settings on the target device to ensure it is enabled

• Verify if the target device is reachable and responding to ping requests
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Q1. What are your strengths and weaknesses?
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Q2. Describe a challenge that you faced and overcame?
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Quant and verbal

Common topics

Q1. Self Intro, Tell about covid
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Q1. Why should we hire you
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Normal GD with 8-10 people

Q1. What is networking? What is IPV4? Explain network layer Implement networking layer concept in real life
Ans. 
Networking is the practice of connecting computers and other devices to share resources and communicate with each other.
• Networking involves the use of protocols and technologies like TCP/IP, Ethernet, and Wi-Fi.

• IPV4 is a version of the Internet Protocol that uses a 32-bit address scheme.

• The network layer is responsible for routing data packets from the source to the destination.

• Implementing networking layer concept in ...read more
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Q1. Normal questions asking if you're fit for the role
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Q1. Questions related to salary and shift
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Q1. Mobile Device Management related
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Q1. Deep dive through Mobile Device Management
Ans. 
Mobile Device Management (MDM) is a system that allows organizations to manage and secure mobile devices used by employees.
• MDM software enables remote management of devices, including configuration, security policies, and app distribution.

• It helps ensure data security by enforcing encryption, passcode requirements, and remote wipe capabilities.

• MDM solutions can also track device location, monitor usage, and provide ins...read more
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Q2. AirWatch & Intune
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Q1. About the Previous Work Discussion
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Q1. About Package & Previous Work Experience
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Q1. Final Confirmation for Joining
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Q1. What is hash? What is its purpose?
Ans. 
A hash is a function that converts an input into a fixed-size string of bytes, typically used for data encryption and verification.
• Hash functions are used to map data of arbitrary size to fixed-size values.

• Hashes are commonly used in data structures like hash tables for quick data retrieval.

• Hashes are also used in cryptography for data encryption and verification.

• Examples of hash functions include MD5, SHA-1, and SHA-2
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Q2. What is virustotal?
Ans. 
Virustotal is an online service that analyzes files and URLs for viruses, worms, trojans, and other types of malware.
• Online service for analyzing files and URLs for malware

• Uses multiple antivirus engines for scanning

• Provides detailed reports on the analysis results

• Helps users identify and mitigate potential security threats
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Q3. It is a site to check the reputation of a file
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