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Advatix Technical Support Engineer Interview Questions, Process, and Tips

Updated 7 Sep 2021

Advatix Technical Support Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is Active Directory
  • Ans. 

    Active Directory is a Microsoft service that manages network resources and user accounts.

    • It is used to authenticate and authorize users and computers in a Windows domain network.

    • It stores information about users, groups, computers, and other network resources.

    • It provides a centralized location for network administration and management.

    • It allows for the implementation of group policies to control user and computer setti...

  • Answered by AI
  • Q2. What is Ldap in AD
  • Ans. 

    LDAP (Lightweight Directory Access Protocol) is a protocol used to access and manage information in a directory service.

    • LDAP is commonly used in Active Directory (AD) to manage user and computer accounts

    • It allows for centralized authentication and authorization

    • LDAP queries can be used to search for specific information in the directory

    • LDAP uses a hierarchical structure to organize information in the directory

  • Answered by AI
  • Q3. What is office 365 admin
  • Ans. 

    Office 365 admin is a web-based interface used to manage Office 365 services and users.

    • Allows administrators to manage user accounts, licenses, and permissions

    • Provides access to various tools and settings for managing Office 365 services

    • Enables administrators to monitor service health and troubleshoot issues

    • Can be accessed from any device with an internet connection

  • Answered by AI
  • Q4. What is MS Azure?
  • Ans. 

    MS Azure is a cloud computing platform by Microsoft.

    • Provides a wide range of cloud services such as virtual machines, storage, and databases

    • Allows users to build, deploy, and manage applications and services through a global network of Microsoft-managed data centers

    • Offers scalability, security, and flexibility to meet the needs of businesses of all sizes

    • Examples of companies using Azure include BMW, GE Healthcare, and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and if you don't know the answer don't waste time.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. What is ITIL? and how it changes the industries?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. Number of severs and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
  • Q2. Your designation in company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of antivirus used in your company?
  • Q2. Latest version of antivirus?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Any technical certification?
  • Ans. 

    Yes, I have obtained the CompTIA A+ certification.

    • Obtained CompTIA A+ certification

    • Certification covers hardware, software, networking, and security

    • Validates knowledge and skills in IT support

    • Helps in troubleshooting and problem-solving

  • Answered by AI
  • Q2. What is ITIL? And how it changes the industries?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.

    • ITIL helps organizations align their IT services with business needs

    • It improves efficiency, reduces costs, and enhances customer satisfaction

    • ITIL consists of five core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement

    • Example: Implem...

  • Answered by AI

Advatix Interview FAQs

What are the top questions asked in Advatix Technical Support Engineer interview?

Some of the top questions asked at the Advatix Technical Support Engineer interview -

  1. What is office 365 ad...read more
  2. What is Active Direct...read more
  3. What is MS Azur...read more

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Advatix Technical Support Engineer Salary
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₹4.8 L/yr - ₹5.5 L/yr
7% more than the average Technical Support Engineer Salary in India
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