Adi Group Interview Questions and Answers

Q1. How to invoke flows - using other flows and Apex. How do we invoke an apex class from a flow and pass variables?
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Q2. Why can't we create a master detail on contact as the child object
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Q3. What is child to parent communication in LWC?
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Q1. Write triggers for updating user email from contact emails.
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Q2. How does LWC ensure data refresh
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Q1. What are custom hooks in React, and what are their use cases? Additionally, can you provide an example of a custom hook that performs an API call and utilizes the retrieved data?
Ans. 
Custom hooks in React are reusable functions that allow you to extract component logic into separate functions for better code organization and reusability.
• Custom hooks are created using the 'use' prefix and can be used to share logic between components.

• Use cases for custom hooks include fetching data from an API, handling form state, managing local storage, and more.

• Example of a custom hook for API call: const useFetc...read more
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Q2. What is the difference between useMemo and useCallback in React?
Ans. 
useMemo is used to memoize a value, while useCallback is used to memoize a function.
• useMemo is used to memoize a value and recompute it only when its dependencies change.

• useCallback is used to memoize a callback function and prevent unnecessary re-renders.

• Example: useMemo can be used to memoize the result of a complex computation, while useCallback can be used to memoize an event handler function.
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Q3. What is the difference between class-based components and functional components in React?
Ans. 
Class-based components use ES6 classes and have lifecycle methods, while functional components are simpler and use functions.
• Class-based components use ES6 classes to create components, while functional components are created using functions.

• Class-based components have lifecycle methods like componentDidMount and componentDidUpdate, while functional components do not.

• Functional components are simpler and more lightweig...read more
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Q4. How can you implement the lifecycle of a React component in a functional component?
Ans. 
Implementing the lifecycle of a React component in a functional component
• Use the useEffect hook to replicate lifecycle methods like componentDidMount, componentDidUpdate, and componentWillUnmount

• Pass an empty array as the second argument to useEffect to mimic componentDidMount

• Pass a variable or state as the second argument to useEffect to mimic componentDidUpdate

• Return a cleanup function inside useEffect to mimic compo
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Q5. What are the various state management techniques available in React?
Ans. 
Various state management techniques in React include Context API, Redux, and local state.
• Context API: React's built-in solution for passing data through the component tree without having to pass props down manually at every level.

• Redux: A popular state management library for React applications, allowing for a centralized store to manage application state.

• Local state: Managing state within individual components using us
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Q6. What is the architecture of Redux, and what purposes do middlewares serve within it?
Ans. 
Redux is a predictable state container for JavaScript apps. Middlewares are functions that intercept actions before they reach the reducer.
• Redux follows a unidirectional data flow architecture.

• Middlewares in Redux are functions that can intercept, modify, or dispatch actions.

• Common use cases for middlewares include logging, asynchronous API calls, and handling side effects.

• Examples of popular Redux middlewares are Redu...read more
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Q7. What is hoisting in JavaScript?
Ans. 
Hoisting in JavaScript is the behavior where variable and function declarations are moved to the top of their containing scope during the compilation phase.
• Variable declarations are hoisted to the top of their scope, but not their initializations.

• Function declarations are fully hoisted, meaning they can be called before they are declared.

• Hoisting can lead to unexpected behavior if not understood properly.
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Q8. What is event bubbling in JavaScript?
Ans. 
Event bubbling is the propagation of events from the target element up through its ancestors in the DOM tree.
• Events triggered on a child element will 'bubble up' and trigger on parent elements.

• Event listeners can be attached to parent elements to handle events from multiple child elements.

• Stopping event propagation can be done using event.stopPropagation() or event.stopImmediatePropagation().
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Q9. What are block scope and function scope in JavaScript?
Ans. 
Block scope and function scope are two types of scopes in JavaScript that determine the visibility and accessibility of variables.
• Block scope refers to the visibility of variables within a block of code enclosed by curly braces. Variables declared with 'let' and 'const' have block scope.

• Function scope refers to the visibility of variables within a function. Variables declared with 'var' have function scope.

• Variables de...read more
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Q10. Have you had experience working with semantic tags in HTML?
Ans. 
Yes, I have experience working with semantic tags in HTML.
• Used semantic tags like <header>, <nav>, <main>, <section>, <article>, <aside>, <footer> for better structure and SEO.

• Understand the importance of using semantic tags for accessibility and search engine optimization.

• Semantic tags help in organizing content and making it more readable for developers and browsers.
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Q11. What are the various methods for creating an object in JavaScript?
Ans. 
Various methods for creating an object in JavaScript include object literals, constructor functions, ES6 classes, and Object.create() method.
• Object literals: var obj = { key: value };

• Constructor functions: function ObjectName() { this.key = value; } var obj = new ObjectName();

• ES6 classes: class ClassName { constructor() { this.key = value; } } var obj = new ClassName();

• Object.create() method: var obj = Object.create(pr
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Q12. What are the differences between shallow copy and deep copy in JavaScript?
Ans. 
Shallow copy only copies the references of nested objects, while deep copy creates new copies of nested objects.
• Shallow copy creates a new object but does not create copies of nested objects, only copies their references.

• Deep copy creates a new object and also creates new copies of all nested objects.

• Shallow copy can be achieved using Object.assign() or spread operator, while deep copy can be achieved using JSON.parse(
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Q13. What will be the output of the following JavaScript code fragment: `const a; function test() { console.log(a); }; test();`?
Ans. 
The code will throw an error because 'a' is declared but not initialized.
• The code will result in a ReferenceError because 'a' is declared but not assigned a value.

• Variables declared with 'const' must be initialized at the time of declaration.

• Initializing 'a' with a value before calling test() will prevent the error.
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Q14. How can you use CSS to arrange elements in a row and column layout?
Ans. 
CSS can be used to arrange elements in a row and column layout using flexbox or grid layout properties.
• Use display: flex; for a row layout and display: flex; flex-direction: column; for a column layout

• Use justify-content and align-items properties to align items in the main axis and cross axis respectively

• For grid layout, use display: grid; and grid-template-columns or grid-template-rows to define the layout
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Q15. Have you utilized CSS preprocessors, and if so, which ones?
Ans. 
Yes, I have utilized CSS preprocessors such as SASS and LESS.
• I have experience using SASS to streamline my CSS workflow by utilizing variables, mixins, and nesting.

• I have also worked with LESS to improve code organization and maintainability through features like variables and functions.
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Q16. If I have assigned different colors to an ID and a class and applied both to the same element, which color will be applied based on CSS specificity precedence?
Ans. 
The color applied will be based on the specificity of the selector, with ID having higher specificity than class.
• ID has higher specificity than class in CSS

• Color applied will be based on the selector with higher specificity

• Example: If ID selector has color red and class selector has color blue, the color applied will be red
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Coding is the alphabet letters and write the correct coding in the right way

Aptitude involves the mathematical calculations required to assess amounts over a year.

The assignment revolves around the appropriate skills and experience relevant to the company.

Q1. What is the role of your company?
Ans. 
Our company provides IT solutions and services to businesses of all sizes.
• Developing and maintaining computer systems and networks

• Providing technical support to clients

• Implementing security measures to protect data

• Offering cloud computing solutions

• Managing data storage and backup systems
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Q2. What contributions do you plan to make to this company?
Ans. 
I plan to contribute my strong technical skills, attention to detail, and dedication to ensuring smooth operations.
• Implementing efficient processes to improve workflow

• Troubleshooting and resolving technical issues promptly

• Maintaining accurate records and documentation

• Collaborating with team members to enhance overall productivity
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Q1. What is the nature of technical communication within this company?
Ans. 
Technical communication within the company is clear, concise, and collaborative.
• Technical communication is primarily done through emails, instant messaging, and project management tools.

• Documentation is regularly updated and easily accessible to all team members.

• Meetings and presentations are used to discuss technical issues and updates.

• Collaboration tools like Slack and Microsoft Teams are used for real-time communica
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Q2. What are your communication skills, and how do you plan to apply them in this company?
Ans. 
I have strong communication skills and plan to apply them by effectively conveying information, collaborating with team members, and providing excellent customer service.
• I have experience in effectively communicating with team members to ensure smooth workflow.

• I am skilled in conveying complex technical information in a clear and concise manner.

• I plan to actively listen to colleagues and clients to understand their nee...read more
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A business plan assignment and an introduction to business assignment.

In the company, when there is a project, one team member is required to lead a group discussion about that project to enhance communication skills.

If you have a case regarding the company, how would you approach it?

Q1. What is the aim of your company?
Ans. 
Our company aims to provide efficient and reliable computer operations support to maximize productivity and minimize downtime.
• Maximizing productivity through efficient computer operations

• Minimizing downtime by providing reliable support

• Ensuring smooth functioning of computer systems

• Improving overall efficiency and performance
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Q2. What benefits does the company provide?
Ans. 
The company provides a comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.
• Health insurance coverage for employees and their families

• Retirement plans such as 401(k) with employer matching

• Paid time off including vacation days, sick leave, and holidays

• Professional development opportunities like training programs and tuition reimbursement
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Q1. What interests you about this company, and what contributions do you believe you can make to it?
Ans. 
I am interested in the company's innovative technology and believe my experience in troubleshooting and system maintenance can contribute to its success.
• I am impressed by the company's reputation for cutting-edge technology and commitment to excellence.

• I have a strong background in troubleshooting hardware and software issues, which can help maintain smooth operations.

• I am skilled in system maintenance and can ensure o...read more
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Q2. What skills are you bringing to this company?
Ans. 
I bring strong technical skills, attention to detail, and the ability to troubleshoot and resolve issues efficiently.
• Proficiency in operating computer systems and software

• Attention to detail in monitoring and maintaining systems

• Ability to troubleshoot and resolve technical issues efficiently

• Experience in data backup and recovery processes
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Q1. Questions related to projects and domains
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Q2. DSA based question
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Q1. Team leader will ask about writing codes in different way (optimization)
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Q2. Why would you like to join TCS, Are you Ok for Bangalore location
Ans. 
I am excited to join TCS for the opportunity to work on challenging projects and grow my skills. I am open to Bangalore location.
• Excited about working on challenging projects at TCS

• Opportunity to grow skills and knowledge

• Open to Bangalore location for work
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Q1. This round was managerial round in this round the interviewer was asking if we give you work and you have to give it before a certain deadline how will you manage your personal life.
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Q2. As an immediate joiner we want you to come tomorrow in office is this fine for you?
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Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

Q1. What is your understanding of emotional intelligence?
Ans. 
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
• Emotional intelligence involves self-awareness and self-regulation.

• It also includes empathy and social skills.

• Example: Being able to remain calm and composed in a stressful customer interaction.

• Example: Understanding and responding appropriately to a customer's emotions.
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Q2. What is the role of technical customer service?
Ans. 
Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
• Assisting customers with technical issues related to products or services

• Troubleshooting problems and providing solutions

• Explaining technical information in a clear and understandable way

• Offering guidance on how to use products or services effectively

• Escalating complex technical issues to higher level suppor
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Q3. What is the difference between customer service and technical support?
Ans. 
Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
• Customer service involves addressing general inquiries and providing assistance with products or services.

• Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.

• Customer s...read more
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Q4. What are technical skills in customer service?
Ans. 
Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
• Proficiency in using customer relationship management (CRM) software

• Ability to troubleshoot technical issues remotely

• Knowledge of online chat platforms and ticketing systems

• Experience with data entry and analysis for customer support

• Familiarity with social media platforms for customer interaction
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Q5. What is customer satisfaction?
Ans. 
Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
• Customer satisfaction is the result of meeting or exceeding customer expectations.

• It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.

• Measuring customer satisfaction can be done through surveys, feedback forms, a...read more
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Q1. How many years of experience you have in CRM and how did you reach this stage on dynamics CRM?
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Q2. What other CRMs are you aware about.
Ans. 
Some other CRMs include Salesforce, Microsoft Dynamics, and Zoho CRM.
• Salesforce is a popular CRM used by many companies for sales and marketing purposes.

• Microsoft Dynamics is known for its integration with other Microsoft products and its customization options.

• Zoho CRM is a cloud-based CRM solution that offers a wide range of features for managing customer relationships.
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Q3. Are you comfortable with Marketing CRM capabilities? Have you built any give examples.
Ans. 
Yes, I am comfortable with Marketing CRM capabilities and have experience in building and utilizing them.
• I have experience in implementing and customizing Marketing CRM systems to meet business needs.

• I have utilized Marketing CRM capabilities to track customer interactions, manage campaigns, and analyze data for insights.

• I have integrated Marketing CRM with other systems to streamline processes and improve efficiency.

• O...read more
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Q4. Difference between Plugin and Workflow
Ans. 
Plugins are custom code that can be added to extend functionality, while workflows are automated processes that can be triggered by events.
• Plugins are custom code that can be added to extend the functionality of a system.

• Workflows are automated processes that can be triggered by events in a system.

• Plugins can be used to add new features or customize existing ones.

• Workflows can automate repetitive tasks and streamline p...read more
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Q5. Difference between Canvas App and Model Driven Apps? Have you integrated any with CRM using customisation
Ans. 
Canvas Apps are highly customizable and visually rich, while Model Driven Apps are more structured and data-driven. Both can be integrated with CRM using customizations.
• Canvas Apps allow for more flexibility in design and layout, with drag-and-drop functionality for components.

• Model Driven Apps are more focused on data and business processes, with a predefined data model and UI components.

• Both types of apps can be cust...read more
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Q6. What microsoft certifications you hold? How many are pending renewals
Ans. 
I hold Microsoft certifications in Azure and SQL Server. No pending renewals.
• Certifications in Azure and SQL Server

• No pending renewals
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Q7. How does Power BI help in visualisation? Give me difference between basic and advance dashboards
Ans. 
Power BI helps in visualizing data through interactive and customizable dashboards.
• Power BI allows users to create visually appealing charts, graphs, and maps to represent data in a meaningful way.

• Basic dashboards in Power BI typically include simple visuals like bar charts, line graphs, and pie charts to display key metrics.

• Advanced dashboards in Power BI involve more complex visuals like heat maps, scatter plots, and...read more
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Q8. What are the steps additionally a pro power BI does? More about transformation
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Q9. How many connectors have you worked with in power Apps
Ans. 
I have worked with over 20 connectors in Power Apps, including SharePoint, Outlook, and SQL Server.
• Worked with over 20 connectors in Power Apps

• Familiar with connectors such as SharePoint, Outlook, and SQL Server
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Q10. How good is your C# and .Net? And SQL knowledge.
Ans. 
I have extensive experience with C#, .Net, and SQL.
• Over 5 years of hands-on experience with C# and .Net development

• Proficient in writing complex SQL queries and stored procedures

• Experience in optimizing database performance and data modeling

• Familiar with Entity Framework and LINQ for data access

• Developed multiple web applications using ASP.NET MVC framework
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Q11. Explain me any previous CRM project that you built end to end.
Ans. 
Implemented a CRM project for a retail company to streamline customer interactions and improve sales.
• Analyzed business requirements and designed the CRM system architecture

• Customized CRM software to fit the specific needs of the retail company

• Integrated CRM with existing systems for seamless data flow

• Trained end users on how to effectively use the CRM system

• Implemented data analytics tools to track customer interaction
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Q12. Have you explored any AI features integrating with CRM? What's your thoughts on Copilot capabilities
Ans. 
Yes, I have explored AI features integrating with CRM and I believe Copilot capabilities can greatly enhance productivity and efficiency.
• I have experience implementing AI chatbots for customer service in CRM systems

• AI features can automate repetitive tasks, improve data accuracy, and provide personalized customer interactions

• Copilot capabilities can assist users in making data-driven decisions and predicting customer b...read more
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Q13. What does Marketing CRM include and explain a marketing Campaign scenario.
Ans. 
Marketing CRM includes customer data management, campaign tracking, lead generation, and customer engagement.
• Customer data management involves storing and organizing customer information such as contact details, purchase history, and preferences.

• Campaign tracking allows marketers to monitor the performance of their marketing campaigns, including metrics like open rates, click-through rates, and conversions.

• Lead generat...read more
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Q14. Difference between workflows and Power automate
Ans. 
Workflows are a series of tasks that are automated to achieve a specific goal, while Power Automate is a tool that allows users to create automated workflows.
• Workflows are a sequence of tasks that are executed in a specific order to achieve a desired outcome

• Power Automate is a platform that enables users to automate workflows across various applications and services

• Workflows can be manual or automated, while Power Auto...read more
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Q15. In C# can you write code to a plugin quickly? What are classess in C#
Ans. 
Yes, in C# you can quickly write code to a plugin using classes.
• Yes, in C# you can quickly write code to a plugin by creating a class that implements a specific interface or inherits from a base class.

• Classes in C# are blueprints for creating objects. They can contain fields, properties, methods, events, and more.

• For example, you can create a plugin interface and then create a class that implements that interface to wr
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Q16. Why do you want to join Accenture and how the organisation will benifit from it
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Q1. Internal working of HashMap
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Q2. Features of java8
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Q3. Use of synchronized keyword
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Q4. Difference between failsafe and fail fast and also its implementation
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Q5. Coding question : sort an array, use of streams to find names from employee object whose salary is greater than 50000
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Q6. Difference between concurrent and generic collection
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Q7. What is string pool. What is string literal?
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Q8. Security measures used in your project
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Q9. What is difference between rest and soap
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Q10. What do u mean by REST state
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Q11. What is serialization? What is the way to stop serialization?
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Q1. Difference between failsafe and faifast
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Q2. Difference between concurrent and generic collection
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Q3. Security measures used in current project
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Q4. Why you are leaving your current organization and follow up questions on that
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It was an aptitude test that included coding and various logical questions.

Q1. Domain questions
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Q2. Project level questions
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Q3. Mid level python questions
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Q4. Devops questions
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Q1. Scenario based question
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Q2. DevSecOps Questions
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Q1. Managerial Round. It was a casual discussion though about the project and role level activities.
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Q1. Its was just a formality
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