ACT Fibernet Service Delivery Team Lead Interview Questions and Answers

Project management involves planning, organizing, and overseeing the execution of a project to achieve specific goals within a set timeframe and budget.

• Define project scope, objectives, and deliverables

• Create a project plan outlining tasks, timelines, and resources

• Assign responsibilities to team members and monitor progress

• Manage risks and issues that may arise during the project

• Communicate regularly with stakeholders

I have extensive experience in customer engagement through regular communication, understanding their needs, and providing timely solutions.

• Regular communication with customers to understand their needs and expectations

• Ensuring timely delivery of products/services to meet customer deadlines

• Implementing feedback mechanisms to gather customer input and improve satisfaction

• Training team members on customer service best pr