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Accion Labs Technical Support Engineer Interview Questions and Answers

Updated 8 Sep 2024

Accion Labs Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude questions

Round 2 - Technical 

(2 Questions)

  • Q1. Question on java concepts
  • Q2. Basic sql query about joins
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Technical Support Engineer with a background in troubleshooting hardware and software issues.

    • 5+ years of experience in providing technical support to customers

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in communicating technical information to non-technical users

    • Familiar with various operating systems and networking protocols

    • Certified in IT support and customer service

  • Answered by AI
  • Q2. Explain your project
  • Ans. 

    Developed a web-based ticketing system for tracking customer issues and resolutions.

    • Used HTML, CSS, JavaScript, and PHP for front-end and back-end development

    • Implemented user authentication and authorization features

    • Integrated email notifications for ticket updates

    • Designed database schema for storing ticket information

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Just basic questions from Averages,time and work etc..

Round 2 - HR 

(1 Question)

  • Q1. Name, College you studied, where are you from, percentage and some basic hr questions

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Just basic questions from Averages,time and work etc..

Round 2 - HR 

(1 Question)

  • Q1. Name, College you studied, where are you from, percentage and some basic hr questions

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to release, renew IP in CMD?
  • Ans. 

    To release and renew IP in CMD, use the commands 'ipconfig /release' and 'ipconfig /renew'.

    • Open Command Prompt

    • Type 'ipconfig /release' and press Enter to release the current IP address

    • Type 'ipconfig /renew' and press Enter to obtain a new IP address

    • You can also use 'ipconfig /all' to view detailed information about network interfaces

  • Answered by AI
  • Q2. Ipconfig /release, ipconfig /renew
  • Q3. General questions about the browser

Skills evaluated in this interview

Accion Labs Interview FAQs

How many rounds are there in Accion Labs Technical Support Engineer interview?
Accion Labs interview process usually has 3 rounds. The most common rounds in the Accion Labs interview process are Aptitude Test, Technical and HR.
What are the top questions asked in Accion Labs Technical Support Engineer interview?

Some of the top questions asked at the Accion Labs Technical Support Engineer interview -

  1. question on java conce...read more
  2. basic sql query about jo...read more

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Accion Labs Technical Support Engineer Salary
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₹1.8 L/yr - ₹7.5 L/yr
19% more than the average Technical Support Engineer Salary in India
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Accion Labs Technical Support Engineer Reviews and Ratings

based on 3 reviews

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-Life balance

3.3

Salary & Benefits

1.0

Job Security

1.0

Company culture

1.7

Promotions/Appraisal

1.0

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