Accenture Process Analyst Interview Questions and Answers

Cash Application is the process of recording and applying payments received from customers to their outstanding invoices.

• It involves matching payments received to the correct customer account and invoice

• It ensures accurate and timely recording of payments

• It helps in maintaining up-to-date accounts receivable records

• Examples include using accounting software to record payments and reconcile bank statements

Unapplied cash can be due to various reasons such as incorrect customer information, unprocessed payments, or system errors.

• Incorrect customer information such as wrong account number or name can lead to unapplied cash.

• Unprocessed payments due to missing or incorrect payment information can also result in unapplied cash.

• System errors such as software glitches or network issues can cause unapplied cash.

• Unapplied cash ca...read more

I will investigate the issue by checking the receipts and contacting the customer and bank if necessary.

• Check the receipts to confirm if the invoice has been paid by the customer with another receipt

• Contact the customer to verify if they have made the payment

• Contact the bank to check if the payment has been received

• If necessary, escalate the issue to higher authorities for resolution

I want to join Accenture because of its reputation for innovation, global presence, and opportunities for professional growth.

• Accenture is known for its cutting-edge technology solutions and innovative approach to business processes.

• I am impressed by Accenture's global presence and the opportunity to work on projects with clients from around the world.

• I believe that joining Accenture will provide me with the chance to ...read more