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A To Z Customer Service Executive Interview Questions and Answers
A To Z Customer Service Executive Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. Work Experience
- Q2. Educational qualification
(2 Questions)
- Q1. Why you choose bmrc for job?
- Q2. What is your goal?
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
Firstly we will study about the case in which we study about the customer need, customer problem and what customer want
Then we confirm the solution of the problem with other colleagues and on Google also
Interview Preparation Tips
Should not hesitate whatever in your mind tell to your sir and mam
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.
Have basic knowledge
Anyone with basic knowledge can pass
(1 Question)
- Q1. Tell about yourself,are you okay with working here, will you be able to change location
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.
Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me something about urself in brief
- Q2. Do u have any experience?
- Q3. What was ur last salary and what is ur expected salary
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
(6 Questions)
- Q1. What can you expect from company ?
- Q2. How did you feel you get this job.?
- Q3. Did you get exciting to join with us
- Q4. Did you have intrested to join us
- Q5. Any suggestions to give us
- Q6. Salary depends on your work
Interview Preparation Tips
Work hard
Don't believe anyone directly
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic interview questions.
Interview Preparation Tips
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A To Z Customer Service Executive Interview Process
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