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31 Parallel

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31 Parallel Call Center Executive Interview Questions and Answers

Updated 28 Feb 2023

31 Parallel Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

Anonymous

posted on 28 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Basic general knowledge questions

Round 3 - interview

(4 Questions)

Q1. Why do you wand to join this company, you are just 18

Add your answer

Q2. How will you be an asset to us

Add your answer

Q3. Tell us about you education qualification and your family

Add your answer

Q4. What are your long term goals

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have basic general knowledge that is tested in the aptitude test and have good communication skills. Practice fluency in English.
Be confident while giving the interview, do not try to portray your false self, convince the interviewer that you are a perfect fit for the job and you are willing to learn. List all your skills and tell them that you'll be an asset to the company. Prepare well for the interview before hand, don't be overconfident and have a realistic approach.

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Ans.

I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics

Answered by AI

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Q2. What do you mean by Customer serive

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

Answered by AI

View 1 more answer

Q3. Tell me How to sales Our product

Ans.

To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...

Answered by AI

Add your answer

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 24 Mar 2018

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Senior Associate Interview Questions & Answers

LTIMindtree

Anonymous

posted on 22 May 2020

I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. Self Introduction and Technical Knowledge about my work.

Add your answer

Q2. Situation Handling ability and Inter communication skills

Add your answer

Q3. Software skills and inter personal skills

Add your answer

Q4. Other aptitudes about the working environment

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your appearance and gather fullest knowledge into your working area.listen to all get useful advice but make decision on yoir own.

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Oct 2020

I appeared for an interview in Apr 2020.

Interview Questionnaire

2 Questions

Q1. Same questions like how do you see yourself down the line 5 years.

Add your answer

Q2. Hobbies, Giving topic and need to speak for next 2 minutes.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

Senior Associate Interview Questions & Answers

Tech Mahindra

posted on 10 Sep 2020

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire

6 Questions

Q1. Tell me about yourself, Why do you want to join our company ?

View 1 more answer

Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..

Add your answer

Q3. Why do you think we should select you ONLY for this post ???

Add your answer

Q4. What are your hobbies ???

Add your answer

Q5. How quick you can join our company?

Add your answer

Q6. How much Salary do you expect ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. About previous experience, why did I leave the job.

Add your answer

Q2. The exact reasons I have provided along with the experience.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Senior Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Reagrding education, background, work experience etc

Add your answer

Q2. Just see the confindace of interviewer, not a languages

Add your answer

Q3. Langugaes does not impact on production

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 26 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Jam and previous work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Self introduction

Add your answer

Q2. Any of 1 topic and why do you want to work in Wipro

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Q3. Tell about the Wipro company

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Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be easy but time taking will be taken there should be more patience to sit till they call us for the rounds

31 Parallel Interview FAQs

How many rounds are there in 31 Parallel Call Center Executive interview?

31 Parallel interview process usually has 3 rounds. The most common rounds in the 31 Parallel interview process are Resume Shortlist and Aptitude Test.

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