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31 Parallel Call Center Executive Interview Questions and Answers

Updated 28 Feb 2023

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Call Center Executive Interview Questions

user image Anonymous

posted on 28 Feb 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Basic general knowledge questions

3

interview Round (4 Questions)

  • Q1. Why do you wand to join this company, you are just 18
  • Q2. How will you be an asset to us
  • Q3. Tell us about you education qualification and your family
  • Q4. What are your long term goals

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have basic general knowledge that is tested in the aptitude test and have good communication skills. Practice fluency in English.
Be confident while giving the interview, do not try to portray your false self, convince the interviewer that you are a perfect fit for the job and you are willing to learn. List all your skills and tell them that you'll be an asset to the company. Prepare well for the interview before hand, don't be overconfident and have a realistic approach.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe xyz in your words.
  • Q2. Write about xyz in your own words.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What are Business Process Outsourcing?
  • Q2. Why do you want to work in a BPO company?
2

Technical Round (2 Questions)

  • Q1. What AI products are out there from Microsoft?
  • Q2. What are some products, other than PC, that Microsoft sells?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy the consultant will give you questions before hand mostly, just practice to improve your language and speaking skills.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Why are you searching for a job?
  • Q2. Why are you streaming this company?
  • Q3. Why are you teleformer company?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am supporting a parents .
Growth skil good , hard working

I applied via Naukri.com and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Introducing your self and why you want to to job and why you left previous job

3

Assignment Round

The give assignment to do before selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you talking to the hr make eye to eye contact

I applied via Referral and was interviewed before Aug 2021.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. 1 ~ Tell me about yourself 2~ Why you want to join TP
2

One-on-one Round (1 Question)

  • Q1. 1~ Tell me about yourself ? 2~ Why you wang join TP ? 3~What do you think about BPO ? 4~What are your skills , hobbies ,stength? 5~Are you suitable with our Rot...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your every answers
Give simple answers
Don't give any complicated answers it will give a question opportunity to interviewer

I applied via Company Website and was interviewed in Jan 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Tell me about yourself.
  • Q5. I have completed in m.com
3

Coding Test Round

4

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
5

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a fresher in a job sarchingy

I applied via Naukri.com and was interviewed in Feb 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Teleperformance Call Center Executive interview:
  • HR
  • Telecalling
  • call center
Interview preparation tips for other job seekers - Call centre executive and HR caller

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always motivate the interviewers.

I applied via Recruitment Consultant and was interviewed in Jul 2020.

1 Interview Round

Interview Questions

  • Q1. How can I handle to angry customer and what I reply to customers then he asked I will case you and why you will call record without my permission Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all senior worker take interview but very normally and stick but something laughing and closely to employees because when is very Franklyn to share all thin about his mind

31 Parallel Interview FAQs

How many rounds are there in 31 Parallel Call Center Executive interview?
31 Parallel interview process usually has 3 rounds. The most common rounds in the 31 Parallel interview process are Resume Shortlist and Aptitude Test.

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based on 1 31 Parallel interview
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31 Parallel Call Center Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-Life balance

3.0

Salary & Benefits

5.0

Job Security

4.0

Company culture

5.0

Promotions/Appraisal

4.0

Work Satisfaction

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