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31 Parallel
2.6
based on 103 Reviews
Company Overview
Company Locations
Working at 31 Parallel
Company Summary
31 Parallel provides BPO services aimed at enhancing operational efficiency and customer experience, leveraging local talent from the Himalayas.
Overall Rating
2.6/5
based on 103 reviews
30% below
industry average
Critically rated for
Salary, Promotions, Job security
Work Policy
Work from office
55% employees reported
Rotational Shift
48% employees reported
Strict timing
54% employees reported
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
2 employees reported
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
Cafeteria
1 employee reported
View all benefits
About 31 Parallel
Founded in2014 (11 yrs old)
India Employee Count--
Global Employee Count201-500
India HeadquartersShimla, India
Office Locations
--
Website31parallel.com
Primary Industry
Other Industries
--
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We are named after the 31º North latitude that passes through our office in Shimla, H.P. Our logo is a tribute to the mountains, rivers and trees of our beautiful home state. They connote strength, fluidity, growth and prosperity. The map marker connotes precision and modernity.
To provide a competitive edge to our clients by transforming and outsourcing their business processes while maintaining the high standards of Customer Experience. Owing to the organization’s lean structure, decision making is fast. The management bandwidth helps in faster and speedier resolutions for any concern or issues.
Located in the picturesque mountain town of Shimla where the 31° N latitude passes through the mighty Himalaya range, 31 Parallel offers cutting edge BPO services to the world over.
The mentors at 31 Parallel have used their extensive international work experience to train and put together a formidable team, drawn entirely from local communities. The aim is to create a highly rewarding partnership between the inhabitants of India's remote highlands with the businesses from around the world.
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31 Parallel Ratings
based on 103 reviews
Overall Rating
2.6/5
How AmbitionBox ratings work?
5
25
4
20
3
15
2
3
1
40
Category Ratings
2.7
Skill development
2.6
Work-life balance
2.6
Work satisfaction
2.5
Company culture
2.5
Job security
2.3
Promotions
2.2
Salary
31 Parallel is rated 2.6 out of 5 stars on AmbitionBox, based on 103 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at 31 Parallel
based on 94 reviews
2.8
Rated by 27 Women
Rated 3.5 for Skill development and 3.3 for Work satisfaction
2.5
Rated by 67 Men
Rated 2.5 for Work-life balance and 2.5 for Company culture
Work Policy at 31 Parallel
based on 11 reviews in last 6 months
Work from office
55%
Hybrid
27%
Permanent work from home
18%
31 Parallel Reviews
Top mentions in 31 Parallel Reviews
+ 4 more
Compare 31 Parallel with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 2.6/5 based on 103 reviews | 3.6/5 based on 39.8k reviews | 3.7/5 based on 90.7k reviews | 3.7/5 based on 53.6k reviews |
Highly Rated for | No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Salary Promotions Job security | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Work from office 55% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 2.8 Poor rated by 27 women | 3.7 Good rated by 11.9k women | 3.8 Good rated by 26.3k women | 3.8 Good rated by 15.3k women |
Rating by Men Employees | 2.5 Poor rated by 67 men | 3.5 Good rated by 25.3k men | 3.6 Good rated by 59.2k men | 3.7 Good rated by 35.8k men |
Job security | 2.5 Poor | 4.1 Good | 4.5 Good | 3.8 Good |
View more
31 Parallel Salaries
31 Parallel salaries have received with an average score of 2.2 out of 5 by 103 employees.
Team Lead
(16 salaries)
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₹2 L/yr - ₹4 L/yr
Quality Analyst
(8 salaries)
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₹1.4 L/yr - ₹3 L/yr
Sales Executive
(7 salaries)
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₹1 L/yr - ₹2.5 L/yr
Senior Associate
(6 salaries)
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₹1.5 L/yr - ₹2 L/yr
Customer Service Executive
(6 salaries)
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₹1.8 L/yr - ₹2.8 L/yr
Deputy Manager
(5 salaries)
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₹4.2 L/yr - ₹6 L/yr
Customer Support Executive
(5 salaries)
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₹1.7 L/yr - ₹2 L/yr
Agent
(5 salaries)
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₹1.1 L/yr - ₹2 L/yr
Assistant Team Leader
(5 salaries)
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₹1.6 L/yr - ₹2 L/yr
Team Lead Operations
(5 salaries)
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₹2 L/yr - ₹3.6 L/yr
31 Parallel Jobs
Popular Designations 31 Parallel Hires for
Associate
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Popular Skills 31 Parallel Hires for
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31 Parallel FAQs
When was 31 Parallel founded?
31 Parallel was founded in 2014. The company has been operating for 11 years primarily in the BPO sector.
Where is the 31 Parallel headquarters located?
31 Parallel is headquartered in Shimla.
Does 31 Parallel have good work-life balance?
31 Parallel has a work-life balance rating of 2.6 out of 5 based on 100+ employee reviews on AmbitionBox. 56% employees rated 31 Parallel 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read 31 Parallel work-life balance reviews for more details
Is 31 Parallel good for career growth?
Career growth at 31 Parallel is rated as poor, with a promotions and appraisal rating of 2.3. 56% employees rated 31 Parallel 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading 31 Parallel promotions/appraisals reviews for more detailed insights.
What are the cons of working in 31 Parallel?
Working at 31 Parallel does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and job security, based on 100+ employee reviews on AmbitionBox.
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