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Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance Office cab/shuttle Benefits for Senior Customer Support Executive
Updated on 30 Jul, 2023
4
said
Available
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said
Not-Available
0
said
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Out of 4 total responses
What employees say about Office cab/shuttle
Senior Customer Support Executive in Mumbai
Customer Success, Service & Operations Department
posted on 30 Jul 2023
Offering type:
Free
Senior Customer Support Executive in Chennai
Engineering - Software & QA Department
posted on 29 Jun 2022
Offering type:
Free
Senior Customer Support Executive in New Delhi
posted on 8 Dec 2021
Offering type:
Free
Senior Customer Support Executive in Chennai
posted on 9 Nov 2021
Offering type:
Free
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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Teleperformance Senior Customer Support Executive Reviews and Ratings
based on 68 reviews
3.3/5
Rating in categories
3.0
Skill development
3.3
Work-life balance
2.7
Salary
2.8
Job security
3.0
Company culture
2.4
Promotions
2.9
Work satisfaction
Reviews
Some people you meet their, may become part of your life, nothing is likable for for the process management....
Explore 68 Reviews and Ratings
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