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Teleperformance
3.9
based on 29.9k Reviews
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Customer Service Associate
Thane
Teleperformance Office cab/shuttle Benefits for Customer Service Associate in Thane
Updated on 16 Jun, 2022
3
said
Available
0
said
Not-Available
0
said
Not sure
Out of 3 total responses
What employees say about Office cab/shuttle
Customer Service Associate in Thane
Customer Success, Service & Operations Department
posted on 16 Jun 2022
Offering type:
Free
Customer Service Associate in Thane
Customer Success, Service & Operations Department
posted on 25 Apr 2021
Offering type:
Free
Customer Service Associate in Thane
posted on 12 Aug 2019
Offering type:
Free
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a deputy manager
6d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Associate Thane Reviews and Ratings
based on 104 reviews
3.9/5
Rating in categories
3.7
Skill development
3.7
Work-life balance
3.2
Salary
3.9
Job security
4.0
Company culture
3.3
Promotions
3.7
Work satisfaction
Reviews
Salary comes on time. Mostly We get leaves as per the requirement.
Explore 104 Reviews and Ratings
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