Zepto Senior Customer Service Associate Salaries by 2 Employees (Updated 2025)

1 - 2 years exp.

₹3.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 16 Jan 2025

Companies similar to Zepto for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
BlackBuck Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹2.1 L/yr - ₹3.1 L/yr 26% less
Swiggy Senior Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹3 L/yr - ₹7 L/yr 18% more
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Urban Company Senior Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹4.4 L/yr 13% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (961 salaries)	₹1 L/yr - ₹5.2 L/yr At par
Firstsource Solutions Senior Customer Service Associate Salary 0 - 6 years exp. (947 salaries)	₹1 L/yr - ₹5.5 L/yr 20% less

Senior Customer Service Associate salary at Zepto ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 2 latest salaries received from various employees of Zepto.

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Salary related reviews for Zepto

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Senior Manager 2 in Kolkata

Full Time

Procurement & Supply Chain Department

2.0

• posted on 25 Jan 2025

4.0

for Salary and Benefits

Likes

Good Salary hike Start up company, so have much opportunity to make various initiatives

Salary - Good

+1 more

Dislikes

- To much Biasness Or Preference within Orida culture - Kolkata dry Mh, top level person have low team handling skills and doing job by oiling

Job security - Bad

+3 more

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

see more salary related reviews

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What people are saying about Zepto

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an assistant manager

15h

Why Zepto, Blinkit & Quick Commerce Aren’t Winning Small-Town Shoppers? 🤔

Yaar, last Saturday, I came across this PwC report, and it got me thinking about why people in small towns are still sticking to their local Kirana stores despite Zepto, Blinkit, and all these quick commerce apps booming. 🤔 Turns out, it’s all about trust, personal service, and instant availability. Makes total sense! Speed is cool, but at the end of the day, reliability is what keeps customers coming back. Even big brands are realizing this and trying to mix digital convenience with that old-school trust. What do you think? Can quick commerce ever truly replace Kirana stores in small towns? Let’s talk!

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Zepto Senior Customer Service Associate Salary FAQs

How the salary growth look like for a Senior Customer Service Associate at Zepto in India?

The salary growth for a Senior Customer Service Associate at Zepto depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
1 year	₹3.2 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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Zepto Senior Customer Service Associate Salaries

Zepto Senior Customer Service Associate salary in India ranges between ₹3.2 Lakhs to ₹4 Lakhs. This is an estimate based on latest salaries received from employees of Zepto.